Client Advisor- Bellevue Retail

Role Overview Client Advisors are the face of Leica within the store. They are trusted partners to clients, responsible for developing long‑term relationships, delivering personalized experiences, and driving sales through storytelling, expertise, and exceptional service. In addition to sales performance, Client Advisors are accountable for supporting operational excellence — ensuring compliance, visual merchandising, inventory accuracy, and flawless execution of in‑store activities in alignment with Leica’s global retail standards, including clienteling and CRM discipline. This position reports to the Deputy Manager and General Manager and plays a key role in translating Leica’s heritage of innovation, craftsmanship, and culture into every client interaction. This is a full‑time position with full benefits. Deliver world‑class, personalized service that reflects Leica’s standards of excellence and authenticity. Achieve individual and store sales targets through proactive client engagement and relationship management. Develop and maintain a client portfolio through CRM, outreach, follow‑up communication, and personalized experiences. Demonstrate product mastery across all Leica categories — including cameras, lenses, sport optics, projection, and accessories — while conveying the brand’s storytelling and values. Engage clients through meaningful demonstrations, workshops, and events in partnership with the Gallery and Leica Akademie teams. Represent Leica across all client‑facing platforms, including Leica Classics, Speak to an Expert, and other digital or experiential touchpoints, ensuring consistency and professionalism. Execute all global retail and clienteling standards, ensuring accurate CRM documentation, follow‑ups, and client outreach activities. Operations & Compliance Execute all operational standards, including accurate transactions, cash handling, product registration, and CRM data integrity. Participate in daily and weekly cycle counts, inventory management, and stock accuracy initiatives to ensure compliance with corporate procedures. Support visual merchandising compliance, maintaining presentation standards aligned with HQ and regional directives. Ensure the store environment consistently meets Leica’s standards for cleanliness, organization, and client readiness. Contribute to marketing and event execution, including setup, teardown, client coordination, and post‑event follow‑up. Collaborate with the Deputy Manager to ensure smooth execution of shipping, receiving, product transfers, and back‑of‑house organization. Maintain awareness of audit readiness and participate in operational reviews to ensure alignment with Leica global retail standards. Partner with fellow Client Advisors to ensure a cohesive, service‑driven environment that prioritizes client experience and operational excellence. Participate actively in team meetings, trainings, and briefings to stay informed on product launches, brand initiatives, and operational priorities. Provide feedback and insights from clients and daily operations to the store management team to help shape local strategy and service improvements. Support peers and management during high‑volume periods, events, and operational projects to ensure smooth store functioning. Qualifications 2+ years of experience in premium or luxury retail sales. Proven ability to build strong client relationships and deliver high sales performance. Strong operational and organizational skills, with demonstrated accuracy in POS, inventory, and CRM systems. Technical aptitude in photography, videography, or creative arts preferred. Excellent presentation, interpersonal, and problem‑solving abilities. Key Attributes Passionate storyteller with deep curiosity for photography, design, and culture. Client‑focused and relationship‑oriented with a natural ability to build trust. Operationally disciplined with a commitment to precision, organization, and follow‑through. Confident communicator who brings energy, authenticity, and empathy to every interaction. Team player who thrives in a collaborative and creative environment. Embodies Leica’s values of craftsmanship, creativity, and excellence. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. #J-18808-Ljbffr Leica Camera North America