Remote Director of IVR & Conversational AI
Jobleads-US
Dover, DE
- Remote job
Humana Inc. seeks a Director of Product Management to lead the IVR and voice automation portfolio, modernizing the self-service ecosystem with generative AI-driven, agentic capabilities.
You will own the full lifecycle from strategy to delivery, partnering across engineering, operations, analytics, CX, and UX to achieve measurable improvements. The role requires deep IVR platform expertise, strong leadership of AI-focused teams, and a track record of delivering multi-year roadmaps with agile,
#J-18808-Ljbffr Jobleads-USVacancy posted 18 hours ago
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