Security Systems Service Technician

Job Description

Job Description

Platinum Protection Systems LLC is seeking an experienced Security Systems Service Technician to install, service, troubleshoot, and commission commercial electronic security and low-voltage systems.

This is a technical service position, not an entry-level cable-pulling role. We are looking for someone who can diagnose problems, understand how systems are supposed to operate, and determine the correct repair.

Responsibilities

• Troubleshoot and service access control, video surveillance, intrusion, intercom, gate, and related security systems
• Install and replace controllers, readers, locks, cameras, power supplies, network equipment, and field devices
• Configure and commission security equipment
• Troubleshoot low-voltage wiring, power, relays, RS-485/OSDP communications, and IP networks
• Work with customer IT departments and other trades when systems are integrated
• Complete accurate service documentation and identify additional system deficiencies
• Perform professional, neat, and serviceable installations

Systems & Technologies

Experience with some of the following is preferred:

• Avigilon ACM and Avigilon Video
• Mercury Security
• Hanwha WAVE
• Uniview
• Akuvox
• DMP and Honeywell/Resideo intrusion systems
• IP cameras and NVRs
• Electronic locking hardware
• Automatic door operators
• Gate and elevator access control
• Managed network switches, VLANs, PoE, and TCP/IP
• Fiber optics, fusion splicing, and OTDR testing

Experience with every system listed is not required .

• Commercial security, access control, CCTV, alarm, networking, or low-voltage experience
• Strong electrical and electronic troubleshooting skills
• Ability to use a digital multimeter and common diagnostic tools
• Basic understanding of IP networking
• Ability to read wiring diagrams and technical documentation
• Strong mechanical aptitude
• Comfortable working independently and solving unfamiliar technical problems
• Professional communication skills
• Valid driver's license and acceptable driving record

What We Value Most

Troubleshooting ability and a positive attitude.

We want technicians who can walk into a system they did not install, determine how it should work, identify what is actually happening, isolate the problem, and fix it correctly. Just as important, we value technicians who bring a positive attitude, work well with customers and coworkers, and approach challenges with a willingness to learn and solve problems.

iPad Based Service App for Calls, Account History, Service Tickets, Contact Information.

Company Description

iPad Based Service App for Calls, Account History, Service Tickets, Contact Information.