Remote Higher Education Customer Success Specialist
Mcgraw Hill
McGraw Hill is seeking a remote Customer Success Representative to support college-level faculty and administrators across the United States. You will guide adoption of Connect and SIMnet, manage pipelines in Salesforce and Gainsight, and collaborate with Sales and CS teams to drive retention and growth.
You will conduct training via Zoom, analyze customer data, and coordinate with Product, Implementation, and Technical Support to resolve issues and improve outcomes.
#J-18808-LjbffrVacancy posted 4 hours ago
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