IT Technology Services Senior Specialist (Multiple Positions Available)

Job Description

Original Posting Date:

10/19/2026 Job Title:

IT Technology Services Senior Specialist (Multiple Positions Available) Location:

3999 West Chester Pike, Newtown Square, PA 19073 Work Model:

Hybrid Work Model Purpose and Objective: SAP America, Inc. seeks an IT Technology Services Senior Specialist (multiple positions available) at our Newtown Square, PA location to design and provide systems, applications, products and services to optimize or automate business processes, improve work efficiency and provide expert support in operations. Expectations and Tasks: Revises and updates existing programs and provide required documentation. Facilitates the service lifecycle and product lifecycle. Deliver outcomes of assigned projects. Work independently on topics while setting priorities having sole responsibility. Resolve complex issues in own area (e.g. cross-functional or cross-country projects). Decisions or solutions can enhance essentially current and future. Enhance complex systems or processes. Advance technical or business or project skills relevant for job. Represents SAP to customers. Communicates clear and conveying processes and policies in a way that others can understand. Advocates for the end user by having a deep understanding of end user needs, behaviors and usage patterns. Promotes the role of User Experience, through understanding of contemporary user-centered design methodologies and practices and ability to integrate those into current and future development efforts. Execute technical feasibility studies or solution reviews define or review technical blueprint for internal IT projects customize and develop enhancement implement the solutions. Provide technical documentation for operation, acts as across functional technology expert to execute and support problem management and continuous improvement. Participate in de-escalation activities. Contribute to the build to run engagement. Contribute to the definition of technical standards and frameworks. Qualifications

Education and Occupational Experience: Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Mathematics, Business Administration, or a related field of study and six (6) years of progressive post-baccalaureate experience in the job offered or related occupation. Alternatively, a Master’s degree or foreign equivalent in Computer Science, Engineering, Mathematics, Business Administration, or a related field of study and four (4) years of experience in the job offered or related occupation. Qualifications/Skills and Competencies Experience: Experience must include four (4) years involving each of the following: SAP Basis architecture and technical leadership across enterprise SAP landscapes, reviewing solution design and providing architectural guidance on Unix, Linux, and Windows platforms;

SAP S/4HANA implementation, system conversion, and OS/DB migration using SWPM and SUM with DMO;

Cloud architecture and migration across AWS, Azure, and GCP environments;

Database administration backup, restore, monitoring, and performance tuning utilizing SAP HANA, HA, DR, HSR, Oracle, MS SQL, and DB2;

Integrating SAP systems with external platforms including ADS, Vertex, MuleSoft, OpenText, SAP BODS, CCMS, TREX, Salesforce, SuccessFactors, and Snowflake;

SAP system management utilizing SAP Cloud Connector, DAA/DPA agents, SAP Solution Manager ChaRM, SPAM and SAINT;

SAP Basis administration including system monitoring, performance tuning, management, job scheduling, and production support; and

Agile project delivery utilizing Scrum, SAFe, and ITIL frameworks.

Travel:

Position does require up to 20% domestic and international travel to various unanticipated Customer Sites and SAP offices for workshops, implementation, and go live support. This position is eligible for the Employee Referral Program subject to the eligibility criteria outlined in the SAP Internal Employee Referral Policy. Compensation Range Transparency:

The annual base salary range for this position is $127,525 - $216,128. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $144,500 - $245,600. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits. Additional Information

All your information will be kept confidential according to EEO guidelines. About SAP With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives. As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: View email address on click.appcast.io. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Compensation Range Transparency SAP believes pay transparency is essential to fostering an honest, supportive, and inclusive culture and is an important part of our commitment to pay equity. The salary range for this position is included in the job posting. The actual compensation offered to the successful candidate will fall within that range and will depend on factors such as education, skills, experience, location, and scope of the role, as determined through the selection process. Where applicable, SAP may also provide variable incentive opportunities and additional benefits, subject to the terms of the relevant plans and policies. Any variable incentive amount is target-based, with actual payouts dependent on company and individual performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits. AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process. Company Description

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.