Customer Relations Representative - State Farm Agent Team Member

Customer Care Representative

Join Our Family at Patrick Johnson State Farm as a Customer Care Representative! Are you someone who truly cares about people and loves turning everyday interactions into memorable experiences? At Patrick Johnson State Farm, we're more than just an agencywe're a community dedicated to making a positive impact. We're looking for a passionate Customer Care Representative to join our team and help us deliver top-notch service that keeps our customers smiling and supported. What You'll Do Every Day:

• Connect with customers warmly and resolve their questions with professionalism and heart
• Keep customer records up-to-date and play a key role in building long-lasting relationships
• Team up with your coworkers to create smooth, positive experiences for everyone who walks through our doors
• Stay ahead of what our community needs and help us adapt with care and insight

Who You Are:

• A compassionate, customer-first person who thrives in a dynamic, fast-moving environment
• Someone with a knack for problem-solving and a calm, confident approach even when things get busy
• Ambitious and eager to grownot just in your role, but in your career with us
• Bonus points if you're bilingual! Your language skills will help us connect with and serve our wonderfully diverse community

Your Key Responsibilities:

• Efficiently manage and resolve customer inquiries with a smile
• Maintain accurate and organized customer information
• Support efforts to keep our customers loyal and happy

What You Bring to the Table:

• A valid Property & Casualty and Life & Health License from the State of Alabama (We can help you obtain this)
• Strong communication skills and a genuine desire to help
• Prior customer service experience is a plus, but your attitude matters most!
• The ability to stay composed and effective under pressure

Ready to join a team that values you and invests in your future? We can't wait to meet you! Apply today and start a rewarding career with Patrick Johnson State Farmwhere every day is an opportunity to make a difference. Compensation: $28,000.00 - $35,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Decatur, AL and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.