Hotel Front Desk Night Auditor
$17 - $18 per hourEmbassy Suites Tucson Paloma Village
Job Description
Job Description
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Compensation:
$17.00 - $18.00 hourly
Responsibilities:- Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
- Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
- Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Make sure every hotel guest has a pleasant stay
- Process additional administrative, bookkeeping. and accounting procedures as required
- Flexible overnight hours are required
- Proficiency with computers is required; experience with reservation and accounting software is desired
- Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
- Diploma or equivalent from high school is required; some college is desired
- Outstanding communication skills and excellent customer service skills are required
Offering breathtaking views of the Santa Catalina Mountains, the Embassy Suites Tucson - Paloma Village hotel is tucked away at the bottom of the foothills, located in the Paloma Village on the corner of E Skyline Drive and N Campbell Ave. Our recently renovated hotel in Tucson, AZ, features modern, Tuscany-inspired decor. At Embassy Suites Tucson Paloma Village, as a team, we are better together in our work and our community. We value diversity, and we appreciate others. We are committed to improvement and the purpose of service excellence. We take pride in caring for our guests, and we exceed expectations.
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