COMMUNICATIONS SPECIALIST, SENIOR

Job Description

Job Description

Role Overview:

The Senior Communications Specialist will provide senior-level communications support across a complex federal client environment, with a primary focus on enterprise technology, IT operations, organizational change, and large-scale technology initiatives.

As a member of a broader Communications & Outreach team, this role will support a high-volume portfolio of enterprise application rollouts, network and infrastructure initiatives, training communications, technology changes, and other organizational priorities.

The Senior Communications Specialist will serve as a key communications partner to technical and program leadership, translating complex information into clear, audience-appropriate communications for employees and stakeholders.

This position will also serve as a senior editorial and quality assurance resource for the broader Communications team. The role will review communications products for accuracy, clarity, consistency, accessibility, branding, and adherence to established communications standards, helping the Communications Team Lead focus on strategic direction, stakeholder engagement, and enterprise communications planning.

The ideal candidate is a highly organized, proactive communications professional who can independently manage multiple concurrent initiatives, work comfortably with technical and executive stakeholders, and exercise sound editorial judgment in a fast-paced federal environment.

Essential Duties and Responsibilities: 

• Serve as a primary communications resource supporting enterprise technology and IT operations initiatives.
• Develop and execute communications plans for enterprise application rollouts, system implementations, technology changes, network initiatives, and other IT activities.
• Partner with technical teams, project managers, product owners, trainers, and leadership to understand technical changes and translate them into clear communications for non-technical audiences.
• Develop communications supporting enterprise application deployments, upgrades, migrations, system changes, outages, maintenance activities, and technology transitions.
• Develop and coordinate training-related communications, including announcements, reminders, user guidance, FAQs, and supporting materials.
• Support communications associated with network and infrastructure changes that affect employees.
• Establish appropriate communication timing, channels, audiences, and messaging for technology initiatives.
• Manage multiple concurrent communications workstreams and prioritize competing deadlines based on organizational impact and urgency.

Strategic Communications & Content Development

• Develop executive-level communications, talking points, announcements, presentations, newsletters, FAQs, intranet content, and other communications products.
• Transform complex technical and organizational information into clear, concise, audience-appropriate messaging.
• Collaborate with leadership and subject matter experts to develop communications strategies and messaging.
• Identify communications risks, gaps, and stakeholder considerations and recommend appropriate approaches.
• Support enterprise-wide communications initiatives and strategic priorities.

Editorial Review & Quality Assurance

• Serve as a senior quality assurance and editorial reviewer for communications products developed across the Communications team.
• Review content for accuracy, clarity, tone, grammar, consistency, accessibility, and alignment with established standards.
• Ensure communications products follow branding, templates, style guides, naming conventions, and approval processes.
• Provide constructive editorial feedback to communications staff and stakeholders.
• Help establish and continuously improve communications quality standards, templates, workflows, and review processes.
• Ensure digital and document-based communications incorporate applicable accessibility best practices.

Stakeholder Engagement

• Build effective working relationships with technical leadership, project managers, subject matter experts, and other stakeholders.
• Facilitate communications planning discussions and help stakeholders define objectives, audiences, key messages, and desired outcomes.
• Advise stakeholders on appropriate communications channels, timing, messaging, and products.
• Work effectively with senior-level stakeholders and subject matter experts.
• Represent the Communications team in project and working group meetings as appropriate.

Communications Operations & Governance

• Support development and maintenance of communications standards, templates, processes, and operating procedures.
• Maintain communications calendars and track deliverables across multiple initiatives.
• Support content governance and approval workflows.
• Maintain organized communications artifacts and source materials in shared environments.
• Support the collection and reporting of communications metrics and stakeholder feedback.
• Identify opportunities to improve communications processes, consistency, and efficiency.
• Serve as a backup resource for other communications needs as required.

Required Qualifications

Education and Work Experience:  

• Bachelor's degree in Communications, Public Relations, Journalism, Marketing, English, or a related field.
• 7+ years of relevant professional communications experience.
• 4+ years of experience supporting federal contracts or working in a federal environment, preferably within a CIO, IT, enterprise technology, program management, or organizational communications environment.
• Demonstrated experience supporting enterprise technology communications, IT implementations, application rollouts, infrastructure initiatives, or organizational change.
• Demonstrated experience independently managing multiple communications initiatives and deadlines.
• Experience reviewing and editing communications developed by other writers and subject matter experts.
• Experience working directly with senior leaders, technical staff, project managers, and other stakeholders.

Skills and Competencies:

• Excellent writing, editing, and verbal communication skills.
• Strong editorial judgment and exceptional attention to detail.
• Ability to translate complex technical concepts into clear, concise communications for non-technical audiences.
• Demonstrated ability to independently manage communications activities from intake through final delivery.
• Strong organizational and project management skills.
• Ability to prioritize competing requirements in a high-volume environment.
• Ability to provide constructive feedback and editorial guidance to other communications professionals.
• Experience developing communications plans, messaging frameworks, editorial calendars, and communication schedules.
• Experience with Microsoft Office, Teams, SharePoint, PowerPoint, and other digital communications tools.
• Experience with communications design tools such as Canva and/or Adobe Creative Cloud is preferred.
• Knowledge of accessibility requirements and best practices for digital and document communications.
• Experience working within structured federal governance, review, and approval processes.

Preferred Qualifications:

• Experience supporting a federal CIO or technology organization.
• Experience supporting enterprise application modernization or technology transformation.

Corporate Values Alignment: 

Passionate - Demonstrates a strong enthusiasm for the work, the company and client's mission, and the impact it has on others. Enthusiasm, dedication, team motivation, continuous learning, and ownership.

Selfless - Demonstrates a willingness to put the needs of others, the team, and the company above personal interest. Helping others, knowledge sharing, teamwork, inclusivity, and humility. 

Trailblazer - Leads the way with a pioneering spirit, setting new standards, and creating paths for others to follow. Leading by example, fostering innovation, mentoring, owning new ventures, and encouraging experimentation.

Impactful - Strives to make a meaningful and measurable difference that contributes positively to the company, clients, and the community. Focus on results, performance tracking, community contributions, empowerment, and improvement. 

Innovative - Striving to think creatively, improve processes, and bring new ideas to life that drive business and client success. Staying current with industry trends and activities to ensure Impyrian stays ahead of competitors and exceeds client expectations. Proactive idea generation, calculated risk-taking, collaboration, growth mindset, and tech adoption.

Physical Requirements: 

• Ability to sit for extended periods while working at a desk or workstation.
• Prolonged use of a computer and keyboard, including typing and using a mouse.
• Ability to handle light lifting (up to 20-30 lbs), including office supplies, files, or small equipment.
• Frequent use of manual dexterity for tasks such as writing, filing, and operating office equipment (printers, scanners, etc.).
• Ability to walk or stand occasionally to attend meetings, interact with colleagues, or move around the office.
• Clear vision (with or without corrective lenses) for reading documents, viewing computer screens, and performing detailed tasks.
• Ability to maintain focus and attention to detail throughout a full workday.
• Repetitive motions associated with tasks such as typing, using a mouse, and answering phones.
• Ability to bend or stoop to retrieve files or office supplies from cabinets or storage areas.
• Occasional standing, reaching, or walking to attend meetings or use office equipment in different areas of the office.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Compensation and Benefits

Disclaimer on Compensation Range

The compensation range listed for this position is provided in accordance with applicable pay transparency laws and reflects the employer’s good faith estimate of what we expect to pay for the role at the time of posting. This range does not represent a specific offer and should not be interpreted as a guarantee of compensation.

Actual salary offers may fall outside of the posted range and will depend on a variety of factors, including but not limited to:

• Relevant skills and experience
• Education and certifications
• Market and business needs
• Internal pay equity
• Location and cost of living

We encourage all interested applicants to apply, regardless of whether their desired compensation aligns perfectly with the posted range.

  Salary Range: $115K - 128K

Full time employees are eligible for the following benefits:  

• Medical insurance
• Dental insurance
• Vision insurance
• Company paid life and disability insurance
• 401k plan including company match
• Paid federal holidays

• Paid Time Off or Vacation/Sick time * depending upon contract
• Parental leave
• Bereavement leave
• Education/Training reimbursement
• Employee Assistance Program
• Other voluntary benefits available

Disclaimer:

The job description is not a comprehensive list of all activities, duties, or responsibilities that may be required. Duties, responsibilities, and activities may change based on organizational and/or client needs.

Impyrian is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity and Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. Individuals able to obtain and maintain U.S. government security clearances may be required for certain positions.