Communications Coordinator

Calling All Communication Champs!

Dive into the exciting role of Communications Coordinator at the Registrar's Office!

What You'll Do:
You will be the main contact for phone, email, and chat queries.
Manage student registration documents and instructor forms while serving as the primary point of contact for the Office of the Registrar, assisting students, faculty, and departments across the university.

Are You the One?
Do you have a year of professional-level customer service experience up your sleeve?
Do you enjoy making a meaningful impact on a student's educational journey? In this role, you'll support student success through a variety of processes that help students navigate their academic experience.

Perks of the Gig:
Supervise and mentor Registrar student employees while helping improve processes that support students, faculty, and staff across the university.

Ready to make a meaningful impact on the student experience? Join the Office of the Registrar and help support the processes that guide students throughout their academic journey. Bring your unique skills, perspective, and dedication to a collaborative team committed to student success.

Why Join Us?
Impactful Role: Your work directly supports student success and contributes to the effective operation of the University.
Collaborative Environment: Join a team that values communication, collaboration, and the expertise each employee brings to the office.
Mentorship Support Focus : Supervise and support student employees while fostering their professional growth through mentorship, training, and guidance.
Professional Development: Expand your knowledge of student services and higher education through opportunities for continuous learning and skill development.
Celebrate Diversity: Work in an environment that values diversity, promotes mutual respect, and is committed to creating a welcoming community for all.
Innovation Hub: Contribute to an office that embraces technology, encourages innovation, and continually seeks ways to improve services and processes.

Join a collaborative team dedicated to supporting student success. In this role, you'll serve as a key resource for students, faculty, and staff while helping maintain the integrity of academic records and registration processes. You'll have opportunities to mentor student employees, contribute to process improvements, and make a meaningful impact on the student experience at UAF.

Minimum Qualifications:

One year of experience providing professional-level customer service in an office environment is required for this position. Experience should have prepared the candidate to provide excellent customer service, make sound judgment calls, analyze and solve problems.

Position Details:

This is a full-time, non-exempt staff position complete with both a competitive salary and full employee benefits package . UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule , Grade 77, based on education and experience.

We review applications on a rolling basis. Because we may close the posting once a sufficient pool of qualified candidates is established, we encourage early submission. Please note that once a viable pool is identified, further applications may not be reviewed.

To view the full list of job responsibilities, please click HERE .

☎️If you have any questions regarding this position, please contact Bridget Thimsen, Signers' Business Office Sr. Human Resources Coordinator at View email address on careers.alaska.edu

*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction.  Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

This position is part of a bargaining unit represented by the Coalition of Alaska University Staff for Equity (CAUSE)-UAW.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact the ADA team at View email address on careers.alaska.edu .

The  University of Alaska () is an Equal Opportunity/Equal Access Employer and Educational Institution.  The University is committed to a  policy of non-discrimination () against individuals on the basis of any legally protected status.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.

* Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus.  The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.  

Access to the reports is available at:

UAA : (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online:  . Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: View phone number on careers.alaska.edu or  View email address on careers.alaska.edu / View phone number on careers.alaska.edu or  View email address on careers.alaska.edu . 

UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online:  . Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: View phone number on careers.alaska.edu or  View email address on careers.alaska.edu .

UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online:  . Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: View phone number on careers.alaska.edu or emailing  View email address on careers.alaska.edu .