Loan Operations Specialist

Job Description
$10,000 Signing Bonus available!

The Loan Operations Specialist at First Utah Bank plays a key role in supporting the daily loan operational functions of the Bank. This individual ensures that back-office processes run smoothly, accurately, and in compliance with applicable banking regulations, internal policies, and established procedures. The Loan Operations Specialist serves as a resource for both staff and customers, with a commitment to excellence in service and operational integrity. This position is primarily performed in a standard office environment. The role may require extended hours during peak periods such as quarter or year ends.

Job Responsibilities

Operations

• Handle loan accounting and operations functions including booking loans received from various closing departments, handling accounting of fees and expenses.
• Process loan related invoices.
• Handle all loan maintenance requests received from branches/loan departments.
• Review and prepare participation correspondence and accounting.
• Review suspense reconciliations for policy exceptions and accounting errors. Correspond with branches/departments for clearing and with Internal Audit department for status updates.
• Assist Construction Loan Department with related loan entries disbursed to subcontractors
• Assist branches with loan payments.
• Print and prepare daily accounts payable checks
• Complete customer research as requested by branches/departments.
• Serve as a back-up to other Accounting and Operational functions.
• Other duties, as assigned

Team Management and Development

• Be an active participant of a collaborative, high-performance culture that prioritizes customer service, accuracy and accountability.
• Provide cross-functional support to other departments.

Compliance and Risk Management

• Ensure all loan operations comply with applicable regulations.
• Complete SARs as required.
• Follow established dual-control procedures and internal controls for all sensitive operations.
• Assist in gathering information for internal reviews and audits.
• Monitor exception reports and take corrective action to resolve items in a timely manner.

Experience and Skills
Required Qualifications

• High school diploma or GED required. Some college preferred.
• Minimum one to two years of experience in banking operations, loan operations, or a related financial services role. Teller experience or customer-facing banking experience a plus.
• Excellent analytical and problem-solving skills with a high degree of attention to detail.
• Strong Microsoft Excel skills
• Outstanding written and verbal communication skills.
• Excellent interpersonal and communications skills; ability to work collaboratively with teammates and customers.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.
• Demonstrated integrity and discretion in handling confidential customer and Bank information.

Job Benefits
We offer a competitive salary, a focus on work-life balance, and the following benefits:

- Health, dental, and vision insurance (The Bank covers 75% of Medical and Dental Premiums and we maintain $1,000 deductibles)

- Flexible Spending Account, Long-Term Disability (employer paid), Life Insurance (employer paid), Paid Medical Leave

- 401k with employer match (100% up to 5% of employee deferral, immediate vesting)

- Annual Employee Events

-Tuition Reimbursement

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