Front Desk Coordinator

Job Description

Job Description

We are looking for a Front Desk Coordinator to provide detail-oriented front-of-house support for a Contract position in Fort Wayne, Indiana. This role will serve as the first point of contact for visitors and callers, helping maintain a welcoming and organized office environment during holiday coverage. The ideal candidate is experienced, dependable, and comfortable managing reception activities while supporting day-to-day administrative needs.

Responsibilities:
• Welcome guests promptly, provide directions or assistance, and create a positive first impression for everyone entering the office.
• Manage a multi-line phone system by answering incoming calls, directing inquiries to the appropriate contacts, and taking accurate messages when needed.
• Oversee front desk operations throughout assigned holiday coverage dates to ensure consistent on-site support.
• Coordinate visitor check-in procedures and maintain an orderly reception area that reflects a detail-oriented workplace.
• Respond to routine questions from employees, clients, and vendors while escalating more complex matters appropriately.
• Handle basic concierge-style support such as assisting with office navigation, meeting arrivals, and general front office requests.
• Monitor daily reception activities and communicate important updates to internal staff as needed during coverage periods.• Prior experience in a receptionist, front desk, or customer-facing administrative role.
• Ability to operate a multi-line switchboard or similar phone system with accuracy and care.
• Strong verbal communication skills and confidence handling a high volume of inbound calls.
• Detail-oriented demeanor with a service-oriented approach to visitors, callers, and internal teams.
• Reliable attendance and the flexibility to support scheduled holiday coverage.
• Ability to stay organized, manage multiple tasks, and maintain composure in a busy reception setting.