Automotive Customer Service Advisor

Job Description

Job Description

Motor Works Auto Service in Big Lake, MN is looking to hire a full-time Auto Service Advisor to help out customers get their cars back on the road. Are you someone who likes to meet new people and help others? Do you want to build a successful career with a reputable company? Would you like to join a team that has supportive management and great benefits? If so, please read on!

This customer service and sales position earns $65,000 - $90,000. We also provide amazing benefits, including 100% company paid medical, dental, and vision insurance as well as a 401(k) with match, paid vacation, one of the most competitive pay plans in the area, plenty of available work hours, training, new equipment and no weekends. If this sounds like the right opportunity for you, apply today!

About Motor Works Auto Service

We are a full-service automobile company that fixes all makes and models. Founded in 2004, we started in St. Augusta as Augusta Motor Works. We took off from there and now have multiple locations throughout Minnesota where our customers can find quality, friendly and local automotive services. Providing our customers with the highest level of service is our primary goal!

We are always looking for great people to join our amazing team. We provide an excellent workspace by making sure that our operations are always organized and efficient. Our company is family-friendly and filled with skilled professionals and a supportive management team. We also offer great benefits and opportunities for advancement. If our employees win, we win!

A Day in the Life of an Auto Service Advisor

As an Auto Service Advisor, you meet with customers and determine their needs for vehicle repair or services. You monitor the progress of each car throughout the day and update customers frequently. To do this, you oversee the technicians working on their vehicles by tracking their time management, efficiency, parts ordering, and job completion times. Your customer service skills shine through all your interactions with others as you build customer relations and great rapport. Some of your other duties include increasing profitability through sales, retail promotion, participating in quality control, and documenting standard operating procedures.  You get a great sense of accomplishment by maintaining a professional image, orderliness, great customer service, and good relations!

Qualifications for an Auto Service Advisor

• 1+ year of experience in automotive service advising
• Service advisor, customer satisfaction, and quality control skills
• Ability to work a flexible schedule

Do you have the ability to concentrate and accomplish tasks despite interruptions? Are you organized, detail-oriented, and reliable? Can you work well with others? Do you have a personable, friendly demeanor? Are you good at multitasking? If yes, you might just be perfect for this customer service and sales position!

ARE YOU READY TO JOIN OUR AUTO TEAM?

If you feel that you have the right customer service and sales advising skills for this Auto Service Advisor job, please fill out our initial 3-minute, mobile-friendly application.

We look forward to meeting you!