Desktop Technician III

Charleston, United States | Posted on 10/02/2026

Axiom Path is an AI-first recruiting and staffing firm delivering RPO, MSP, and direct-hire solutions to enterprise clients across the U.S. Our team of experienced recruiters, supported by purpose-built automation, moves faster and communicates better so clients get qualified talent sooner and candidates get a clear, responsive process from first contact to start date.

Job Description

Be Part Of A High-Performing Team

Join a global technology-driven organization supporting critical manufacturing and business operations. This onsite IT team helps keep employees, devices, and local infrastructure operating reliably across multiple facilities. The environment combines hands-on technical troubleshooting with customer-facing support, cybersecurity compliance, endpoint management, and local infrastructure projects, making this a strong opportunity to build broad enterprise IT experience.

What's In Store For You

• Engagement: W2 only (no C2C/1099).
• Work model: Fully onsite in Charleston, South Carolina.
• Standard business hours with occasional evening or weekend support.
• Primary assignment at one location while supporting a total of five nearby sites.
• Approximately 10–15% local travel , with other supported locations up to an hour away; mileage is reimbursed.
• Year-long assignment offering exposure to enterprise desktop support, endpoint security, networking, mobility, and manufacturing IT operations.

How You Will Make An Impact

• Serve as a primary onsite IT resource for end users, resolving desktop, laptop, mobile device, printer, software, and connectivity issues.
• Manage incidents and service requests through the ticketing system while escalating more complex infrastructure issues appropriately.
• Configure, image, deploy, replace, and troubleshoot Windows computers and manufacturing workstations.
• Perform Active Directory administration, device configuration, access setup, and domain-related support.
• Help maintain endpoint security and management technologies, including Tanium and CrowdStrike.
• Troubleshoot basic TCP/IP, DNS, DHCP, wireless, switch-port, and network connectivity issues.
• Support mobile devices, SOTI device management, Zoom Rooms, Microsoft 365, and printing services.
• Maintain accurate asset inventories and assist with endpoint, Active Directory, security, backup, and access audits.
• Participate in local IT projects, infrastructure upgrades, equipment installations, and moves/adds/changes.
• Educate users on corporate technology standards, security requirements, device usage, and available IT services.

Requirements

Are You an Experienced Desktop Support Professional Ready to Make an Impact?

• Bring 0–3 years of desktop support, deskside support, or IT help desk experience .
• Have hands‑on familiarity with Windows 10/11 and troubleshooting end‑user hardware and software.
• Understand Active Directory , including basic computer and user account administration.
• Have foundational knowledge of TCP/IP, DNS, DHCP, and network connectivity troubleshooting .
• Be comfortable configuring, deploying, imaging, and replacing desktops and laptops.
• Exposure to endpoint security or management platforms such as Tanium and CrowdStrike is highly valuable.
• Experience with Microsoft 365, mobile device support, printing, and collaboration technology is beneficial.
• Manufacturing or large enterprise IT support experience is preferred.
• An associate degree in Information Technology, Computer Science, or a related discipline is preferred; equivalent practical experience may also qualify.
• Bring strong customer service, troubleshooting, communication, documentation, and time‑management skills.
• Be comfortable working independently onsite while following established IT and cybersecurity procedures.