Moving Operations Specialist

Serving as the primary point of contact for the agent network and third-party services, the part-time Moving Operations Specialist will manage escalations, perform system audits for compliance, and provide allocation recommendations to enhance customer satisfaction in a virtual environment. Key responsibilities Manage escalations and ensure compliance within the agent network Perform system audits and manage cost controls for third-party services Collaborate with team members to ensure a positive customer experience throughout the relocation process Required qualifications Associate's degree or business diploma required (or equivalent experience) Exceptional customer service skills Ability to multitask in a fast-paced environment Domestic household goods background preferred Self-motivated with analytical and problem-solving skills