Pediatric RN Care Navigator

Summary This position is responsible for planning, directing, providing, and documenting nursing care to patients of the Children’s Clinics. Essential Functions Adheres to approved standards of triage and nursing practice throughout the assessment, planning, implementation, and evaluation phases of the nursing process. Facilitates scheduling of patient appointments to ensure urgent patient needs are met; assesses the severity and urgency of telephone calls, triages patient calls, and develops a plan using the triage process and nursing assessment. Reviews the medical record and coordinates the acquisition of patient records, procedure reports, diagnostic test results, database information, slides, and any missing reports or information; assesses and documents patient intake information and determines nursing actions required. Provides supervision/guidance to Medical Assistants to assure effective patient flow as needed. Assesses, plans, implements, and evaluates the nursing care of patients to include nursing assessments, observing, recording, and reporting pertinent patient status information; administering medications and vaccines as well as other nursing procedures; and the provision of patient/family education. Collaborates with physicians and other care members in the assessment of the patient’s status and delivery of patient care; participates in discharge planning and performs necessary patient/family teaching based on communication with the physician and other healthcare providers; provides medically necessary patient information to agencies/organizations. Performs other duties as required and assigned. Knowledge, Skills, and Abilities Skill in various software applications; basic computer knowledge; competent using an Electronic Health Record system. Skill in intervention and collaboration. Skill in problem solving, critical thinking, and detailed organization. Ability to communicate effectively, both verbally and in writing, with patients, their families, clinic staff, and community members. Ability to transcribe and execute orders for laboratory studies, x-rays, special tests, medications, treatments, and other matters pertaining to patient care. Ability to maintain confidentiality of patient, personnel, and corporate data. Ability to effectively manage time with a proven ability to meet deadlines; organization and attention to detail. Ability to operate personal computer, calculator, fax machine, copier, and other office equipment with proficiency in Microsoft Office Suite and relevant software skills. Qualifications Education Associate’s Degree in Nursing from an accredited nursing institution required. Bachelor’s Degree in Nursing preferred. Experience Two or more years of pediatric nursing experience preferred. Bilingual English/Spanish preferred. Licenses and Certificates Registered Nurse License in the state of Arizona required. BLS certification required. Age of Patients Attended by Employee in this Position Neonatal (newborn) Pediatric (birth–13) Young Adult (14–21) Adult (21–65) Fingerprint Clearance Employees are required to maintain a current Arizona Department of Public Safety Level 1 Fingerprint Clearance Card. Evidence of a current and valid fingerprint clearance card must be received to begin and maintain employment. Physical Demands and Work Environment The physical demands and work environment described here are representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is frequently exposed to toxic or caustic chemicals. The employee is occasionally exposed to fumes or airborne particles, risk of electrical shock, and risk of radiation. While performing the duties of this job, the employee may potentially be exposed to infectious organisms during routine and emergency situations. The noise level in the work environment is usually moderate. Bloodborne Pathogen Category Category 1: Performs tasks that involve exposure to blood, body fluids or tissue. Use of appropriate protective measures should be required. Category 2: Performs tasks that involve no exposure to blood, body fluids or tissue but employment may require performing unplanned Category 1 tasks. The normal work routine involves no exposure to blood, body fluids or tissue but exposure or potential exposure may be required as a condition of employment. Appropriate protective measures should be readily available. Category 3: Performs tasks that involve no exposure to blood, body fluids or tissue and Category 1 tasks are not a condition of employment. The normal work routine involves no exposure to blood, body fluid or tissues. Children’s Clinics reserves the right to make changes to this document at any time in accordance with business needs. This document is not intended to list all duties of the job. It is descriptive only of the chief duties and responsibilities. Employment is at-will. #J-18808-Ljbffr Children's Clinics