Mobile Service Technician

Job Description

Job Description

Job Description:

About Krieger Ford Join Krieger Ford, a family-owned and operated dealership committed to honoring the past while embracing the future. We pride ourselves on delivering excellent service to our customers and supporting our team members in their professional growth. Job Details Job Type: Full Time Location: Columbus, OH 43229 Job Summary We are seeking a reliable Mobile Service Technician to provide vehicle maintenance and repairs at customer locations using our mobile service van. This role requires independence, excellent customer service skills, and a strong technical background. ASE certifications and B-level technician qualifications are preferred but not mandatory. Key Responsibilities Deliver exceptional customer service to promote loyalty and satisfaction Visit customer workplaces and homes to perform basic services, maintenance, and recall repairs Effectively manage daily appointments and time to maximize productivity Complete vehicle repairs and maintenance as outlined on repair orders with attention to cleanliness and efficiency Communicate regularly with the Mobile Service Coordinator, Parts Department, and Dealer Management to ensure smooth operations and accurate customer updates Document all work performed accurately on repair orders Keep up-to-date with Ford technical bulletins and complete required training Operate and maintain company vehicle responsibly, including driving in various weather conditions Contribute positively to the team with a proactive and growth-oriented mindset Benefits Health, medical, and dental insurance 401(k) retirement plan Paid time off and vacation Opportunities for career growth and development Employee vehicle purchase plans Job security in a family-owned business Flexible work schedule

Job Requirement:Responsibilities Provide an exceptional customer experience and prioritize customer satisfaction Engage professionally with diverse customers each day Organize and prepare for daily appointments with strong time management skills Perform vehicle repairs and maintenance efficiently and cleanly Maintain clear communication with internal departments for coordination and updates Accurately document all service work performed Stay informed on Ford technical bulletins and complete ongoing training Work effectively in various weather conditions when required Drive and care for company vehicle responsibly Demonstrate a proactive attitude and support business growth initiatives Qualifications B-level technician qualifications preferred Detail-oriented and well-organized Ability to work independently with minimal supervision Valid driver’s license ASE or manufacturer certifications preferred, Ford certifications a plus Previous experience as a service technician preferred Comfortable using technological devices such as tablets Physical ability to perform tasks and lift up to 100 pounds Krieger Ford is an equal opportunity employer. We do not discriminate on any protected basis under federal, state, or local law.   WHAT WE OFFER: Tremendous product & inventory Ongoing company-wide training Strong company reputation Growth opportunities Professional, enthusiastic & supportive working environment When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug-free workplace. We Would Really Like To Hear From You!