Program Manager

The Opportunity We’re hiring an individual contributor to join the Product Delivery Operations (PDO) team to lead complex offer-delivery and route-to-market (RTM) programs across Adobe’s partner ecosystem. This role sits at the intersection of operations, program management, and offer delivery. It is designed for someone who can independently run high-visibility launches, shape scalable delivery models, and confidently engage with AUP and platform teams to ensure programs are technically and operationally sound. You will not own engineering roadmaps, but you will play a critical role in validating delivery approaches, guiding technical discussions from the offer-delivery perspective, and ensuring end-to-end readiness for partner launches. This is a high-impact IC role requiring strong ownership, systems thinking, and cross-functional leadership. What You'll Do End to end program ownership Lead delivery for complex partner offers and RTM programs from intake through launch and post-launch monitoring. Independently manage timelines, dependencies, risks, and collaborator alignment. Ensure operational and technical readiness for launches through structured planning and validation. Act as the point of contact for delivery blockers, risks, and launch issues that arise as critical issues. Technical Collaboration & Guidance Partner closely with AUP and platform teams on delivery design and implementation. Provide informed guidance on delivery architecture, integrations, and fulfillment models. Translate business and partner requirements into clear operational and technical needs. Operationalize and implement offer onboarding using Adobe platforms. Identify system dependencies, risks, and edge cases early in planning. Support testing strategy, validation, and issue resolution across systems. Delivery Model & Workflow Design Help design scalable workflows and governance models for offer delivery. Standardize intake, readiness, and launch processes across programs. Recommend improvements to tooling, automation, and delivery methods. Document runbooks, SOPs, and delivery patterns for reuse. Cross-Functional Leadership Work across Business Development, Product, Finance, Legal, Engineering, and regional teams. Influence decisions on delivery approach, timelines, and feasibility. Drive alignment across teams to ensure launches stay on track. Provide structured updates to leadership on program health and risks. Operational Analytics Monitor fulfillment health, delivery metrics, and launch performance. Build dashboards and reporting to improve visibility and planning. Use data to identify recurring issues and drive improvements. Required Qualifications 5+ years in program management, delivery operations, technical operations, or similar roles. Proven ability to independently lead complex cross-functional programs. Experience working with engineering or platform teams on system-dependent launches. Strong technical proficiency — able to engage in system and integration discussions. Excellent stakeholder-management and communication skills. Strong analytical and problem-solving ability. Experience with JIRA, SAP, Confluence, Excel/Sheets, and reporting tools (Power BI, Tableau). Bachelor’s degree or equivalent experience in Business, Engineering, Computers, or a related field. Preferred Qualifications Experience in SaaS, subscriptions, or digital fulfillment ecosystems. Background in partner operations or offer delivery. Familiarity with APIs, integrations, or platform-based delivery. Experience designing operational workflows or scaling delivery programs. Experience supporting high-visibility launches with executive collaborators. What Success Looks Like Complex launches move efficiently with clear readiness and risk management. Delivery models become more scalable and repeatable. Technical and business teams stay aligned and unblocked. Risks are identified early and mitigated proactively. Strong awareness of delivery health and capacity. About Adobe Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. Let’s Adobe together At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more. Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email View email address on click.appcast.io or call View phone number on click.appcast.io. AI Use Guidelines for Interviews: Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process. At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience. Expected Pay Range: Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $86,200 -- $162,800 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. In California, the pay range for this position is $112,400 - $162,800 At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. State-Specific Notices: California: Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. Colorado: Application Window Notice If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs. Massachusetts: Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer. There's more than meets the eye when it comes to Adobe. Take the quiz and see how well you know us! Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email View email address on click.appcast.io or call View phone number on click.appcast.io.