Spa Associate-Hand & Stone

Job Description

Job Description

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.Hand and Stone Massage and Facial Spa, located in Columbia, SC is seeking a PROFESSIONAL & SALES-DRIVEN SPA ASSOCIATE for our CROSS HILL MARKET location!Bonus points for Spa or Front Desk experience in a similar role.As the Spa Associate, you are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!Do people often refer to you as their "energetic" friend?Are you a passionate individual who is motivated by success?We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service and sales skills!We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment.Responsibilities:Meet membership sales goalsDetailed knowledge of the menu of services - don't worry, we'll train you!Have excellent customer service to members and guests, while building relationships that lastCapable of working flexible hours including some WEEKENDS!Effectively communicate sales, promotions, and service options with clientsUphold spa cleanliness standardsBring a positive and energetic attitudeAnswer phones, schedule appointments, and file documentsPerform various other duties as assignedWhat's in it for you?Competitive Compensation - hourly wage PLUS commissions.Contests - do you want to put your sales skills to the test? See what we have in store!Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.Ongoing Training - We are ALWAYS learning and improving.Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!Employee Discounts - Who wouldn't want discounts on products, services, AND gift cards?PTO- We offer paid vacation AND sick time!50% Paid Health, Dental, and Vision Insurance for our FULL-TIME EMPLOYEES!Employee Service Program-3 FREE services every year.Employee Referral Program-earn bonuses when referring your friends to come work with us!Qualifications:Having a high school diploma or equivalent is requiredMust be 18 years old or olderMust be exceptionally organized and have great attention to detailMust be a strong team player with the ability to work independently with minimal supervisionMust be sales-driven and comfortable talking to clients about our membership program.