Bilingual Resident Advocate

Resident Advocate The Bridge is in search of a Resident Advocate who will provide direct services to residents in a 100-bed emergency shelter setting for survivors of domestic violence, sexual assault, and women and children experiencing homelessness. Position Details Full Time / Non-Exempt: 36 hours per week Schedule: Friday, Saturday, Sunday; 7 AM – 7 PM Annual Salary: $33,696 Responsibilities Conduct initial intake of residents and provide orientation on shelter guidelines, available services, and room assignments. Supervise residents to ensure compliance with shelter guidelines and maintain overall safety while delivering client services. Prepare documentation of services provided in compliance with grant requirements, maintain statistical records, update daily house census, and log reports each shift. Assist Food Services staff by conducting daily meal counts for all residents attending meals and oversee residents during meal time to ensure safety and cleanliness. Answer the 24-hour hotline, live chat, and text to provide telephone assessments, safety planning, crisis intervention, information, and referrals. Update and assist with the HCDV shelter bed database and the TBOTW account to maintain accurate bed availability. Conduct routine walkthroughs of the facility to monitor and assist with cleanliness, ensuring resident safety and compliance with shelter guidelines. Provide orientation to volunteers and new staff as designated. Perform other duties as assigned. Required Skills & Qualifications High School Diploma or GED; Bachelor’s degree is highly desired. Minimum two years of experience providing direct care in social services or residential settings with at-risk clientele. Bilingual in English and Spanish; Bilingual required. Other Requirements Must pass a criminal background investigation check. Must provide and maintain a current Texas driver’s license. Must provide and maintain a clean driving record and update it annually. Must provide and maintain current auto liability insurance. Must be authorized to work in the U.S. Must be able to lift/carry up to 40 lbs and ascend/descend stairs in an emergency shelter setting. #J-18808-Ljbffr