Solution Architect - CRM - Senior (Dynamics 365 & Power Platform)

Job Title: Solution Architect - CRM Senior (Dynamics 365 & Power Platform)

Location: Toronto, Ontario, Canada

Work Model: Onsite

Duration: 6 months

Extension: 1 Time

Must Haves

• Demonstrated experience in Microsoft Dynamics 365 Solution Architecture, including design, implementation, customization, and governance of enterprise-wide platforms.
• Demonstrated experience designing and implementing Microsoft Power Platform solutions, including Model-Driven Apps, Power Automate, Power Pages, and Business Process Flows
• Experience architecting and implementing Azure-based enterprise solutions, including Azure Integration Services, App Services, Functions, API Management, and cloud-native components.
• Demonstrated experience designing Enterprise - Integration Architectures and implementing scalable integration patterns across multiple business systems and platforms.
• Produce architecture deliverables including: Physical Architecture Diagrams, Solution Architecture Documents, Integration Architecture Specifications, Security Architecture Designs, Data Flow Diagrams, Environment Architecture

Description / Responsibilities / Skills

Project Overview

• Ontario's 19 regulatory ministries, supported by over 3,500 frontline staff, deliver essential compliance services such as licensing, inspections, monitoring, investigations, and enforcement.
• Ministries currently rely on fragmented and aging IT systems that are duplicative, costly and hinders the government's ability to share data, assess risk, and deliver consistent user experiences.
• RCO, OMAFA, and LRC are leading the development of a Common Compliance Management Platform (CCMP).
• The CCMP will align with the OPS Target State Architecture and support a more integrated, scalable, and user-centered approach to compliance service delivery.

Role Overview

• Senior Solution Architect will lead the design of CCMP solution architecture and advise on the target solution Total Cost of Ownership (TCO).
• Lead the design and modernization of complex data and application environments, bridging enterprise databases, data integration platforms, and cloud-native solutions.
• Prepare and advise on technical architecture policies, standards, processes and controls, and solution option cost estimates.
• Undertake comprehensive architecture needs assessments, complex reviews in support of system/data needs for OPS clients.

Key Responsibilities

• Lead the design of CCMP solution ecosystem including CCMP data model that aligns with enterprise standards, policies, and seamless integration with enterprise data platform.
• Engage with clients and stakeholders to gather business and technical requirements, develop solution architectures and proposals, provide cost estimates, support governance approval.
• Lead the assessment of the impact of new technologies and services on existing system landscape, and provide recommendations that support modernization and future-state technology strategies.
• Provide strategic architecture leadership and advisory services to ensure solution design meet business objectives, align with enterprise architecture, and are delivered effectively.

Communication, Consultation, Collaboration and Facilitation Skills

• Experience collaborating with Enterprise Architecture, Cyber Security, Infrastructure, Integration, and Delivery teams to ensure alignment with enterprise standards.

Experience & Skill Set Requirements

Technical Skills (60%)

• Knowledge and experience in Microsoft Dataverse Architecture, including data modeling, entity design, security models, and data management strategies.
• Knowledge and experience integrating enterprise applications using MuleSoft and other enterprise integration technologies, including API-led connectivity and service orchestration.
• Experience designing and implementing Dynamics 365 Security Models, including business units, security roles, access controls, and data segregation strategies.
• Demonstrated experience designing multi-tenant enterprise platforms supporting multiple lines of business through configurable and reusable solution components.
• Experience designing, documenting, and governing REST-based API architectures and enterprise integration standards.
• Demonstrated hands-on experience implementing and optimizing Power Automate workflows and business process orchestration solutions.
• Knowledge and experience designing external-facing and internal-facing digital solutions using Power Pages and related Microsoft technologies.
• Experience developing and governing Dynamics 365 extensions, including Plugins, PCF Controls, Custom APIs, and Azure-hosted custom components.
• Demonstrated experience in Enterprise Data Architecture, including common data models, data integration, migration strategies, and information governance.
• Knowledge and experience in Cloud Security Architecture and Identity & Access Management (IAM), including Microsoft Entra ID, role-based access controls, and enterprise security best practices.
• Demonstrated experience establishing architecture standards, reusable design patterns, technology roadmaps, and solution review processes.

Communication, Consultation, Collaboration and Facilitation Skills (40%)

• Demonstrated experience leading stakeholder consultations with business, architecture, security, and technical teams to define and validate solution requirements and architecture approaches.
• Strong communication skills with the ability to translate complex technical concepts and architecture decisions into clear business-focused recommendations.
• Demonstrated experience facilitating architecture workshops, design sessions, and stakeholder meetings to achieve consensus across multiple lines of business.
• Experience collaborating with Enterprise Architecture, Cyber Security, Infrastructure, Integration, and Delivery teams to ensure alignment with enterprise standards and strategic objectives.
• Proven ability to engage, influence, and provide trusted advisory services to senior executives, business sponsors, product owners, and technical stakeholders.
• Demonstrated experience gathering, analyzing, and translating business and technical requirements into scalable solution architectures and implementation roadmaps.
• Experience presenting architecture assessments, solution options, recommendations, and technical risks to governance committees, executive audiences, and project teams.
• Strong facilitation, negotiation, and consensus-building skills to resolve competing priorities, technical constraints, and stakeholder expectations.
• Demonstrated experience leading architecture reviews and providing technical guidance, mentorship, and direction to project and delivery teams.
• Strong written communication skills with experience producing architecture documents, design specifications, standards, roadmaps, and executive briefing materials.

Nice to Have

• Microsoft Certified: Dynamics 365 Solution Architect Expert.
• Microsoft Certified: Power Platform Solution Architect Expert.
• Azure Solutions Architect Expert certification.