Underwriting Support Specialist

Senior Underwriting Assistant

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

About the Role

As a Senior Underwriting Assistant on the Commercial Retail Property Business Line, you will make a vital contribution within the Underwriting Support Unit of our product field operations by working with underwriters and CoE partners to develop and deliver tailored solutions whilst handling some of our complex accounts. Providing technical guidance to other junior support staff while working under moderate supervision will be important too.

Key Responsibilities:

• Partnering with regional underwriters and/or more senior UW Support employees in the end-to-end processing of new and renewal business.
• Evaluating new and renewal submissions against prescribed criteria to determine completeness.
• Identifying and resolving account alerts and blocks during the submission process to avoid account conflicts.
• Performing data analytics, remodeling, when necessary, referral documentation preparation and completion, as well as form checklist and working approval.
• Assist with training and oversight of less experienced support staff.

What We're Looking For

Eager to learn from experiences and new situations, you're great at navigating and switching between proprietary, vendor, web-based and standard computer systems, according to priorities. You're also great at identifying problems and coming up with appropriate solutions. A customer service mindset and ability to proactively engage with a variety of clients and promptly respond to phone calls and/or emails is important too, as is the ability to maintain accurate and updated files. You'll also need:

• 3+ years of related insurance experience and/or training, or an equivalent relevant combination of education and experience.
• The ability to work closely with underwriters and CoE partners to develop and deliver tailored solutions.
• Proficiency in Microsoft Office Excel, Word, and PowerPoint.
• The attention to detail it takes to ensure accurate documentation.

For positions based in Illinois, the base salary range is $65,000 - $72,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we're proud to offer a range of competitive benefits.