CASE MANAGER 3

Case Manager 3

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Case Manager 3 for Support Coordination. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.

Job Location: Division of Developmental Disabilities, 555 West Main, Casa Grande, Arizona 85122

Salary: $52,000.00 – $56,000.00 Grade: 18 Closing Date: September 10, 2026

Job Summary: Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork.

Job Duties: Essential duties and responsibilities include but are not limited to:

• In compliance with requirements, drive vehicle to conduct on-site visits to members/families' homes and meet with members/families to develop relationships and become familiar with family dynamics/needs/supports and make appropriate referrals to community agencies.
• Provide assistance and support to members/families in crisis. Attend meetings with members/families, service providers and others as required.
• Compile information from a variety of sources to make recommendations for eligibility determinations and re-determinations of eligibility.
• Write comprehensive progress notes and maintain case records. Prepare a variety of reports and complete special projects. Attend staffing meetings, training and other meetings (including statewide travel). Confer with supervisor. Act as Supervisor in Supervisor's absence.

Knowledge, Skills & Abilities (KSAs): Knowledge Of:

• Methods, procedures and techniques used in the development of Individual Support Plans.
• Federal and state statutes and agency policies and procedures relating to the care and assistance for individuals with developmental disabilities.
• Principles and practices of case management.
• Community resources, medical and behavioral health issues and terminology.

Skills In:

• Written and oral communication to convey a wide variety of information.
• Initiating, developing and maintaining member service plans.
• Interviewing.
• Counseling and interacting with members and family members.

Ability To:

• Maintain confidentiality.
• Work independently and within diverse work teams.
• Lead a team of Support Coordinators in the absence of the supervisor.

Pre-Employment Requirements:

• Candidate must be an Arizona licensed Registered Nurse in good standing OR possess a Bachelor Degree in Social Work (SW), OR Psychology, Special Education or Counseling AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental illness (SMI); OR candidate must have a minimum of two (2) years' experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental illness (SMI).
• A Bachelor's Degree in Human Service, Behavioral Science or related field AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental illness (SMI) OR have at least three (3) years' experience working with or for individuals with intellectual or developmental disabilities.
• Employee shall have a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41-1968 in order to work with children and vulnerable adults.
• Candidates for this position shall be subject to a search of both the Department of Child Safety Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459.
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency's ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits: The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance