Sandwich Artist ®

Job Description

Job Description

As part of the Subway® Team, you as a Sandwich Artist ® will focus on four main things:

• Providing an excellent Guest experience
• Preparing and serving great food 
• Keeping restaurants clean and beautiful
• Being a Team player

Key parts of your day to day will consist of:

• Working with our Guests to knowledgeably recommend meal options and fulfill their orders from start to finish
• Upholding food safety standards as you prepare and serve fresh food daily
• Working with your teammates to keep all areas of the restaurant clean while maintaining a pleasant atmosphere for our Guests

As a Subway® Team Member, you’ll have access to:

• Brand partnership discounts
• Scholarship Opportunities
• Opportunity to earn University course credits
• Hands on career experience in a restaurant business.

PREREQUISITES

Education : Some high school or equivalent

Experience : No previous experience required 

ESSENTIAL FUNCTIONS 

Ability to understand and implement written and verbal instruction. 

Physical : Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system/cash register. This position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally. 

*You will receive training on your roles and responsibilities 

Part Time and Day/Evening/Weekend Shift positions vary by location.

Responsibilities

• A Sandwich Artist® greets and serves guests promptly, preps and prepares products, maintains food safety and sanitation standards, has outstanding guest service skills, and completes some paperwork
• This is a part-time, variable hour position – meaning, scheduled days and number of hours will vary from week to week, based on expected sales and current staffing
• There are no guaranteed hours
• MAINTAIN CUSTOMER SERVICE BY MAKING THE GUEST THE NUMBER ONE PRIORITY
• Exhibit a friendly, helpful demeanor while greeting and interacting with guests and preparing their orders
• Demonstrate complete understanding of menu items offered on menu board and ability to explain accurately to guests
• Knowledge of our assembly line procedure, customer flow, suggestive selling, POS/cash register, cash cards and ability to handle special requests
• SANDWICH/SALAD PREPARATION, as outlined in accordance with the Operations Manual including the preparation of meats and vegetables fresh daily
• Knowledge of proper bread procedures to include scoring, proofing, baking and how to make a hinge cut
• Prepares food neatly, according to formula, and in a fast and timely manner
• FOOD SAFETY AND SANITATION BASICS
• Understanding and adherence of proper food handling, food safety and sanitation standards during food preparation, serving guests and clean up
• Maintain quality standards by taking product temperatures as directed in Operations Manual, checking day dots and use or sell by dates
• No chewing gum, eating, drinking, or having personal food/drink items in food prep areas (includes service area and backroom)
• MAINTAINING A CLEAN RESTAURANT
• Frequent walk-through’s to maintain cleanliness in all areas of the restaurant
• Use of flow charts and detailed cleaning lists, as well as special projects requested or assigned by the manager to promote a sparkling, clean image
• Understands and follows the Wash/Rinse/Sanitize method of cleaning
• RECORDING AND COMPLETING PAPERWORK ON A TIMELY BASIS IN ITS ENTIRETY AND ACCURATELY, to include cash-ins/cash-outs/cash drops, bread counts, temp logs, and any other paperwork as assigned by manager
• CASH CONTROL THROUGH THE USE OF CASH REGISTER
• Record and compute amount of sale in POS, collect payment from guests, and make change
• Perform cash-ins and cash-outs as well as hourly cash drops and bread counts to account for all forms of money
• Knowledge of proper coupon procedures, account for all forms of money
• Maintains a professional appearance and personal grooming hygiene standards per Operations Manual
• You are required to attend any/all scheduled staff meetings
• Work in cooperation with management, coworkers, guests and vendors; follow policies and procedures as outlined in the Operations Manual and You’re Hired Handbook/Employee Policy Manual.

Job Requirements 

• PERSONAL APPEARANCE WHILE BEHIND THE COUNTER
• Should always be in complete approved Subway uniform, to include: Subway logoed hat or visor, shirt, nametag, and apron; black pants/shorts/skirt (as allowed per Operations Manual), clean closed-toe and closed-back shoes or sneakers (any color), and most importantly, a sincere smile
• Must be in compliance, in regards to jewelry, as outlined in the Subway Operations Manual and You’re Hired Handbook/Employee Policy Manual.
• ATTENDANCE AND FLEXIBILITY - Regular and predictable attendance to include being on time and ready to go for every scheduled shift and flexibility to mark days off prior to the next weekly schedule out.
• Able to work any area of restaurant as needed, operate a computerized POS cash register, ability to lift 10 pounds frequently and up to 50 pounds occasionally.
• Frequent to continuous standing, bending, reaching, walking, carrying the entire work shift.
• Climbing on occasion.
• ANSI accredited food safety certification (food handler’s certificate) where required by local Board of Health.
• Complete University of Subway® courses as required by Subway Corporate.
• CONDUCT toward any guest or with anyone in contact with the restaurant should be professional, courteous and respectful.