Patient Service Representative

Overview Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community. The Available Plans And Programs Include Medical, dental, vision, and life insurance 401(k) retirement savings plan with employer match Generous paid time off Career development and continuing education opportunities Health savings accounts, healthcare & dependent flexible spending accounts Employee Assistance program, Employee discount program Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance Note Eligibility for benefits may vary by location and is determined by employment status Job Summary $500 Sign On Bonus A non‑exempt medical office position responsible for front office processes in the physician practice Responsibilities Adhere to and support the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources, including the Tenet HIPAA Compliance Plan, Privacy Standards Confidentiality Agreement, and Corporate Compliance Program. Greet patients entering the physician practice. Answer office phones, making, confirming, and rescheduling appointments when necessary. Check in patients, collect accurate patient demographics, enter data into the electronic system, and verify insurance. Assist in checking out patients and assist them with referral processing and scheduling. Collect co‑pays and post charges. Perform charge entry and patient balance processing. Distribute information to patients regarding office policies, procedures, and information about the practice. Explain and enroll patients in the patient portal. Qualifications Education: High school diploma/GED required with completion medical office assistant program preferred. Certification: Prefer healthcare management/administration certification. Experience: Two years of customer service experience, preferably in a medical office setting. Sign on bonus is for new hires only! Organization Description Our mission at Baptist Medical Network within the Baptist Health System is to be the premier healthcare organization in South Texas by providing high-quality, compassionate care that exceeds our communitys expectations. Our footprint spans across 12 counties with diverse multi‑specialty providers who are dedicated to using their expertise and talents to strengthen our growing partnership within the surrounding communities. Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E‑Verify program. Follow the link below for additional information. E‑Verify: The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations. View phone number on click.appcast.io Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. , Education: High school diploma/GED required with completion medical office assistant program preferred. Certification: Prefer healthcare management/administration certification. Experience: Two years of customer service experience, preferably in a medical office setting. Sign on bonus is for new hires only! Responsibilities Adhere to and support the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources, including the Tenet HIPAA Compliance Plan, Privacy Standards Confidentiality Agreement, and Corporate Compliance Program. Greet patients entering the physician practice. Answer office phones, making, confirming, and rescheduling appointments when necessary. Check in patients, collect accurate patient demographics, enter data into the electronic system, and verify insurance. Assist in checking out patients and assist them with referral processing and scheduling. Collect co‑pays and post charges. Perform charge entry and patient balance processing. Distribute information to patients regarding office policies, procedures, and information about the practice. Explain and enroll patients in the patient portal. #J-18808-Ljbffr Baptist Health System