Customer Service Account Coordinator - Chain

Job Description

Job Description

Job Posting: Customer Service Account Coordinator - Chain Beauty 21 Cosmetics, Inc., a leading cosmetic manufacturer- brands of L.A. GIRL and L.A. COLORS Cosmetics, located in Ontario, California, USA is seeking a highly motivated Sales Coordinator (Chain Sales). The ideal candidate must possess project management skills, the ability to multi-task, excellent customer service orientation and attention to detail.

Job Summary: The Sales Coordinator – Chain will maintain communication with Account Specialists and Account Managers providing support to various chain clients and act as the in house main point of contact from an end -to-end support perspective.

Responsibilities & Duties · Maintain a good working relationship with all Account Managers and internal and external clients. · Provide good customer service with follow-up on any /all requests on behalf of the Account Managers. · Ability to work on multiple projects/accounts ensuring orders are accurate and making any necessary adjustments/corrections for successful completion. · Partner with Account Managers to solve internal and external discrepancies on order(s). · Create presentations using PowerPoint for products. · Expert in using Excel to maintain vendor and product information for successful completion of projects. · Provide a high level of customer service in answering vendor inquiries and solving with questions on products, placing orders, and shipping status. · Coordinate post meeting follow-up scheduling and hosting meeting and sending email follow up. · Maintain task lists in order to ensure timely and thorough completion of projects. · Process and enter new sales orders and prepare product sample kits in partnership with onsite warehouse operations. Perform other related duties as required. Education and Experience: Bachelor’s or associate degree in business administration or a related field, preferred. 2+ years’ experience within sales, projects, or warehouse coordinating, or buyer/planner role in a fast past, high-capacity role. Must be multi-task oriented, and able to communicate clearly, comprehensively with complete personal and professional integrity. Experience with providing support to accounts and account managers. Proven ability to meet deadlines and prioritize. Accuracy and attention to detail is a must. Proficient written, verbal, organizational, problem solving, and analytical skills. Excellent project management skills. Teamwork orientation as well as the ability to work well independently to make sure tasks are completed. Ability to write reports, sales presentations, business correspondence. Must be well versed in Microsoft Office programs- Excel, PowerPoint, and Word. Punctual, with strong work ethic and positive attitude Additional duties and responsibilities as assigned. Hours:

Full Time position, Mon-Fri, 8am-5pm, On-Site (No work from home or Hybrid available). Schedule: Monday to Friday On-Site Work Location:

In-person (No remote or Hybrid) Job Type:

Full-time (In person) Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Work Location: In person- No Hybrid - No Remote \nCompany Description

Beauty Company in the Inland Empire, specifically in Ontario, California USA Company Description

Beauty Company in the Inland Empire, specifically in Ontario, California USA