Pick Up & Dispatch Supervisor

Are you someone who never rests on their laurels, always strives to go above and beyond, and is committed to keeping your PROMISES? Do you appreciate a company culture that is open, fosters work‑life balance, and a dynamic team environment? Then Old Dominion is the home for you. We take pride in being the best in the industry, and from our humble beginnings we know that our People and our Family Spirit are the main ingredient in our secret sauce to success. At Old Dominion we are looking for individuals to join the OD Family that will provide innovative solutions and exceed expectations to keep OD the premier transportation solutions provider. Step into a leadership role where every day brings new challenges and opportunities. As a Pickup & Delivery Supervisor at Old Dominion Freight Line, you'll oversee a team of dedicated drivers, ensuring shipments are handled safely, efficiently, and on time. With a focus on teamwork, technology, and operational excellence, you’ll play a key role in keeping things moving smoothly while growing your skills in a dynamic environment. Responsibilities Monitor and evaluate the safety of each employee and/or driver on a daily basis Manage, assign, and supervise pickups and deliveries to employees in the area to ensure proper utilization of employees, equipment, loading and unloading while meeting OD and customer expectations Manage all driver work schedules and time off requests Closely work with the Operations Manager/Ast. SC Manager and/or Service Center Manager to ensure alignment in meeting daily/weekly/monthly and yearly business objectives Provide analyses, suggestions and ideas for the improvement of operations within the shift, department and facility Complete the various company and government forms utilized in freight movement such as shipping manifests, freight bills, inter‑terminal movement forms (ITM’s) and exception forms Constantly use OD’s proprietary technology system permitting consistent monitoring of shipment locations as freight moves through the various terminals while communicating continuously throughout the day with drivers/associates, customers and team members verbally and through other computer operating systems Provide positive and constructive feedback to employees on a continual basis regarding ROI, MPH, Stops per Hour, return shipments, missed shipments, delivery/pick‑up errors, overall productivity, etc. This also includes handling disciplinary action as needed at the discretion of the supervisor Ensure compliance with local, state, federal safety regulations, as well as OSHA compliance, and DOT compliance Ensure that pickups and deliveries are made to minimize missed pickups while working within DOT hours of service regulations Schedule pick‑ups and deliveries to ensure freight arrives back at the service center to meet schedules Operate AS400 system, BLU system, DYMS, ERSI and any other computer/internal freight monitoring systems used within the company to monitor freight movement Ensure, when practical, that shipments are head‐loaded or through‑loaded to destination at initial pick‑up Conduct shift meetings as needed Make quick and informed decisions based on the schedules and communicate schedule to affected employees Inspect working conditions of tools and equipment needed for safe operation within the area and direct the correction of any improper or adverse condition that exists Comprehend and ensure compliance with company and government regulations Work the regularly scheduled shift as well as another shift(s) as needed. Must be available to work depending upon customer pick‑up and deliveries scheduled Interact with customers via phone and email Qualifications High School Diploma or equivalent. Some college preferred. Bachelor’s degree preferred. 2 years working operations experience, preferably in the transportation industry. Supervisory experience preferred. Working knowledge of AS400, Microsoft Office, DYMS and BLU systems. Knowledge of general DOT regulations. Good verbal and written communication skills. Working Days and Shift Shift and hours to be determined. Benefits Great Health Benefits including a zero premium medical plan for employee only coverage Vision & Dental Short‑Term & Long‑Term Disability Flex Spending Accounts 401(k) Retirement plan with company match and additional company annual discretionary match opportunity Life Insurance Wellness Program Tuition Reimbursement for Drivers and Technicians Training and growth opportunities to build a career We prioritize our OD family of employees Ability to advance through our promote‑from‑within philosophy National career opportunities available at our 260+ service centers Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s). #J-18808-Ljbffr Old Dominion Freight Line