Mobile Service Technician

Mobile Service TechnicianNorthtowne Lincoln is hiring a Mobile Service Technician to support our growing service operation. This role is ideal for an automotive service technician who enjoys working independently, interacting with customers, and performing maintenance and light repair work outside the traditional shop environment.As a Mobile Service Technician, you'll travel in a company-provided service vehicle to customer homes and workplaces to complete routine maintenance, recalls, and basic repairs while delivering an excellent customer experience.BenefitsHealth, medical, and dental insurance401(k) retirement planPaid time off and vacationEmployee vehicle purchase programsCareer growth and advancement opportunitiesFamily-owned and operated dealershipLong-term job stabilityKey ResponsibilitiesPerform mobile automotive maintenance and light repairs per repair ordersTravel to customer locations using a dealership-provided mobile service vehicleDeliver a professional, customer-first service experiencePrepare daily schedules and manage appointments efficientlyCommunicate clearly with the Parts Department and Service AdvisorsAccurately document all work completed in the dealership systemFollow Lincoln and Ford repair procedures and technical guidelinesStay current with manufacturer training and service bulletinsOperate and maintain the mobile service vehicle responsiblyWork outdoors and in varying weather conditions as neededQualificationsAutomotive service technician experience preferred (mobile experience not required)Valid driver's license with a clean driving recordASE or manufacturer certifications are a plusFord or Lincoln certification preferred but not requiredStrong organizational skills and attention to detailComfortable using tablets, mobile apps, and diagnostic toolsProfessional communication skills and a positive attitudeAt Northtowne Auto Group, we believe in more than just selling vehicles - we believe in building relationships. As a proud, family-owned business serving our community for decades, we treat every team member like part of the family. Whether you're just starting your career or bringing years of experience, Northtowne offers a supportive environment, opportunities for growth, and the stability of a company that values integrity, teamwork, and customer service. Join us and be part of something bigger - where your work truly makes a difference.Northtowne Lincoln is an Equal Opportunity Employer. We prohibit discrimination or harassment based on race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.