Audiology Technician

Audiology Technician

The Vanderbilt Bill Wilkerson Center, Division of Audiology, is seeking a motivated employee to work in our hearing aid lab. The position involves patient care helping both adults and children troubleshoot hearing devices. The position also involves answering patient phone calls, tracking devices that come through the clinic, shipping / receiving devices, earmolds, and cochlear implant processors for the department. The applicant will work closely with other lab technicians and audiologists. Lastly, the applicant may be crossed trained to check in patients and collect patient payments. Successful lab technicians are friendly, detail oriented, able to prioritize in a fast-paced environment, and work well with others. Please note that traveling to satellite clinics is a must.

Location: Medical Center East – South Tower, 9th Floor

Schedule: Monday–Friday, 8:00 AM – 5:00 PM (1-hour lunch)

Join the Vanderbilt Bill Wilkerson Center, where you'll work alongside top audiologists and speech-language pathologists, supporting patients across the lifespan—from pediatrics to adults—with hearing loss and communication disorders.

The Vanderbilt Bill Wilkerson Center is a nationally ranked program specializing in the diagnosis and treatment of hearing, speech, language, and swallowing disorders. Our multidisciplinary team includes:

• Audiologists
• Speech-Language Pathologists
• ENT (Otolaryngology) Specialists
• Rehabilitation Therapists

We deliver comprehensive, patient-centered care using the latest hearing aid technology, cochlear implants, and communication therapies.

As an Audiology Technician, you will support the Hearing Aid Lab and clinic operations, playing a critical role in patient care, device management, and clinical workflow. This position blends direct patient interaction, technical troubleshooting, and administrative coordination, making it an ideal stepping stone for careers in audiology or speech-language pathology.

• Provide hands-on support to patients with hearing aids, assistive listening devices, and Bluetooth connectivity
• Assist with same-day clinic visits, ensuring efficient and high-quality patient care
• Manage inventory, ordering, shipping, and tracking of hearing devices and supplies
• Coordinate with audiologists and lab staff to ensure clinic readiness
• Maintain accurate records in electronic systems such as TIMS
• Travel to satellite clinics as needed to support patient care delivery

Why This Role Is Great for You

• Perfect for recent graduates in Audiology, Speech-Language Pathology, or Communication Sciences
• Gain exposure to cochlear implants, hearing aids, and assistive technology
• Work in a collaborative team of 20–25 providers
• Build critical skills in patient care, clinical operations, and healthcare technology
• Enjoy a predictable Monday–Friday schedule with no weekends

Minimum Qualifications

• High school diploma or equivalent required
• Associate's or Bachelor's degree in Audiology, Speech-Language Pathology, or related field preferred
• 3+ years of customer service or patient-facing experience
• Experience working with pediatric or special needs populations preferred
• Strong communication, organization, and multitasking skills
• Detail-oriented with a positive, team-first attitude

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.