Ocean Import Ops Specialist

Ocean Import Ops SpecialistRGL SEA - Renton, WA Start Date 11/05/2026OverviewSalary Range $30.00 - $36.50 Hourly Level Experienced Position Type Full Time Education Level High School Category Distribution - ShippingJob SummaryThe Ocean Import Operations Specialist manages ocean import shipments from origin to final delivery, keeping customers well served and shipments profitable. This position handles documents, customs coordination, carrier payments, trucking, tracking and billing.This role calls for independent judgement and make day-to-day decisions that meet customer requirements and stay within the profit targets set by the Station Manager.Key ResponsibilitiesIn this position, the Ocean Import Operations Specialist is responsible for:Documentation and customsPrepare ocean import arrival notices.Deliver documents to the customs broker on time for clearance.Get booking documents from overseas agents and offices.Carriers, trucking and paymentsPay steamship lines and CFS warehouses for ocean freight and CFS charges.Create load tenders, send them to the right transportation providers, and follow up to keep delivery performance on target.Enter proof of delivery (POD) data and follow up with truckers on requests.Tracking and customer communicationTrack and trace shipments daily and monitor their movement.Alert customers and management when a shipment may miss its delivery commitment.Keep peers and team members informed of customer activity.Rates and quotesRequest rates and follow up on those requests.Prepare and record rate quotations.Billing and accountingInvoice customers on time, accrue costs, and post shipments to the accounting system.Resolve payment discrepancies and prevent invoicing errors.OtherPerform other related duties as required.Qualifications & SkillsRequiredAt least 3 years of experience in international ocean import freight forwarding.High school diploma or equivalent.Working knowledge of transportation management software, such as SAP or CargoWise.Basic proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint).Clear written and verbal communication and strong interpersonal skills.Proactive problem-solving and decision-making.Highly organized, accurate and detail-oriented, with the ability to multitask.Able to work under pressure in a fast-paced environment with limited supervision.Respectful and cooperative with teammates.PreferredBroader freight forwarding background, including import regulations and documentation requirements.Familiarity with ISF, AMS, CBP and C-TPAT, and related government regulations.Knowledge of domestic transportation modes and pricing methods.Work ScheduleThis is an on-site, full-time role with a minimum of 8 hours per day. Arrive to the office on time with flexibility to complete all required job duties and responsibilities.Physical Demands and Work EnvironmentWhile performing the duties of this position, the employee is regularly required to sit for extended periods; use hands and fingers to operate a computer keyboard, mouse, and other office equipment; and talk or hear. The employee is occasionally required to stand, walk, reach with hands and arms, and lift and/or move up to 15–25 pounds (e.g., files, supplies, or equipment). Specific vision abilities require close vision, distance vision, and the ability to adjust focus. The role operates in a professional climate-controlled office environment with a usually moderate noise level.CompensationBase Pay Range: $30.00 - $36.50 per hourThe base pay range displayed on this job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training.BenefitsFeatured BenefitsMedical, Prescription Drug, Dental and Vision coverage for you and your dependentsHealth Savings Account + Employer ContributionsFlexible Spending Account options for Medical and/or Dependent CareCompany provided Life Insurance, Short-term and Long-term Disability Insurance401(k) Retirement Savings Plan + Employer MatchPaid Time Off for Vacation, Sick, and Company Observed HolidaysAbout RadiantAt Radiant, we're the network that delivers. For our customers, that means expertise, responsiveness and solutions they can count on. For our people, it means an environment where you can take ownership, solve problems and make an impact.Radiant Global Logistics is a wholly owned subsidiary of Radiant Logistics, Inc. (NYSE American: RLGT) is a publicly traded third-party logistics company providing technology-enabled freight forwarding, truck and rail brokerage, and value-added logistics solutions, including warehousing, customs brokerage, order fulfillment and inventory management. Through our network of Radiant and agent-owned offices, we combine the reach and resources of a global logistics company with teams that know their customers, their markets and each other.Join Radiant and you'll find opportunities to grow, the trust to solve real problems, and a team where what you bring to the table matters.Equal OpportunityRadiant is proud to be an Equal Opportunity Employer. We are committed to providing an inclusive environment, free from harassment and discrimination, where all candidates and employees feel welcomed, valued, and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, marital status, pregnancy, or any other characteristic protected by applicable federal, state, or local law.