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Ops Manager: Customer Experience & Process Improvement

$46 - $49 per hour

Aditi Consulting

Aditi Consulting is seeking an Operations Manager in Plano, Texas to lead initiatives aimed at enhancing customer experience and streamlining operational processes. This role emphasizes process improvements and effective communication across customer interactions. The ideal candidate should have a Bachelor's degree in Business Administration, 5 years of operations management experience, and strong analytical skills to make data-driven decisions. The position offers a salary ranging from $46.00 to $49.00 per hour, with a comprehensive benefits package. #J-18808-Ljbffr Aditi Consulting

Vacancy posted 5 days ago
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