Ops Manager: Customer Experience & Process Improvement
$46 - $49 per hourAditi Consulting
Aditi Consulting is seeking an Operations Manager in Plano, Texas to lead initiatives aimed at enhancing customer experience and streamlining operational processes. This role emphasizes process improvements and effective communication across customer interactions. The ideal candidate should have a Bachelor's degree in Business Administration, 5 years of operations management experience, and strong analytical skills to make data-driven decisions. The position offers a salary ranging from $46.00 to $49.00 per hour, with a comprehensive benefits package. #J-18808-Ljbffr Aditi Consulting
- ...leading collector service provider is seeking a Customer Relations Supervisor based in Santa Ana,... ...will have over 6 years of customer service experience, including supervisory roles, and the ability to drive process improvements within the team. Full-time employees enjoy...Process improvementFull time
$90k
...Description Job Description Operations Manager – Customer Experience Location : Frisco, TX... ...leader who takes ownership of people, processes, and outcomes — someone who knows how... ...operations ~ Track, analyze, and improve key performance metrics related to...Process improvementFull timeShift work$126k - $226.27k
...Role We are seeking a Senior Manager of Customer Reliability for the Architecture... ...for transforming customer experience into systemic product and service improvements, ensuring that recurring customer... ...repeat cases through product, process, and enablement improvements;...Process improvement$124k - $162.75k
...residential and commercial customers with industry-leading... ...Drives Success The Senior Manager, Customer Experience (CX) leads multiple customer... ...efficiency, and continuous improvement. The position is pivotal in... ...implement corrective actions and process improvements. Oversee...Process improvementTemporary workWork at office- Collectors Universe Inc. in Plano, TX is seeking a Customer Care Supervisor to enhance exceptional customer... ...will have at least 6 years of relevant experience and a proven ability to implement process improvements. Flexible hours and comprehensive health benefits...Process improvementFlexible hours
$72k - $81k
Collectors Universe, Inc. is seeking a Customer Relations Supervisor to lead the Customer Relations Center in Plano... ...should have over 6 years of customer service experience, with a strong focus on process improvement and team supervision. The position includes a competitive...Process improvementFlexible hours$68k - $79k
...collectibles services company is seeking a Customer Relations Supervisor to manage the Customer Relations Center in... ...have significant customer service experience, supervisory skills, and a proven ability to drive process improvements. The salary range is $68,000 - $79,0...Process improvement$90k
Customer Service Manager - Operations & Experience Location: Frisco, TX Employment Type: Full-Time Compensation: $90... ...workflow management Monitor and improve KPIs related to volume, efficiency... ...operational gaps and implement process improvements Step in as needed to...Process improvementFull timeShift work- ...Senior Manager of Customer Service National Carwash Solutions has grown over... ...level agreements (SLAs) for order processing, response times, and issue resolution Lead continuous improvement initiatives to enhance customer experience, reduce order errors, and...Process improvementImmediate start
- ## Customer Success Manager, SOC Specialist 3Applylocations: TX - Plano, 7900 Windrose Avenue 8... ...integrate technology and tools to improve service quality. The role focuses on... ...revenue and refining departmental processes. Experience with Sentinel 1 and Rapid 7 highly...Process improvementWork experience placementNight shiftWeekend work
- ...formulating and implementing Customer Care Operations policies... ...integrate technology and tools to improve service quality. The role... ...and refining departmental processes. Experience with Sentinel 1 and Rapid 7... .... Proven experience managing sensitive customer conversations...Process improvementWork experience placementNight shiftWeekend work
$67.54k - $79.45k
...Customer Care Supervisor, PSA Collectors is the leading... ...and digitalizing the process to further our mission... ...of the customer experience, with a focus on enhancing... ...PSA Sr. Customer Care Manager and work onsite at our... ...and drive continuous improvement to Customer Care...Process improvementFull timeWork experience placementWork at officeWorldwideFlexible hoursShift work- ...to the Vice President of Customer Care Operations, this position... .... Customer Experience & Collaboration Lead... ...integrity. Continuous Improvement Drive process improvements to enhance efficiency... .... ~ Prior experience managing a support desk team or leading...Process improvementWork at officeWorldwideAfternoon shift
$72k - $81k
...and digitalizing the process to further our mission... ...Position Summary The Customer Relations Supervisor will... ...customer‑relations experience at our SantaAna HQ. The... ...and drive continuous improvement to Customer Relations... ...the Customer Relations Manager to collaborate in designing...Process improvementFull timeWork experience placementWork at officeWorldwideMonday to FridayFlexible hoursShift work- FashionUnited is seeking an Assistant Store Manager in Frisco, Texas, responsible for leading a customer-focused environment and enhancing the store's profitability. The role includes coaching staff, maintaining high operational standards, and ensuring compliance with...Full timeFlexible hours
$109k - $142k
...Fannie Mae is seeking a Mortgage Ops Lead - Document Custody in Plano,... ...has at least 5 years of mortgage experience, strong knowledge of custody operations... .... This role aims to enhance customer satisfaction and drive process improvements. A Bachelor's degree is required....Process improvement- ...technology solutions provider is seeking an AI Ops Engineer to work remotely. The role involves monitoring... ...ML engineers. With a focus on automation and process improvement, the ideal candidate will have over 3 years of experience in AI operations, a strong command of Python,...Process improvementRemote job
- ...Job Description Job Description Customer Success Manager Our team is looking for a dynamic... ...Customer Success team. Our Customer experience team delivers innovative and reliable... ...environment Must be able to efficiently process sales and customer upgrades...Local area
- ...employer is looking for an AI Ops Engineer to sit remotely.... ...results and identify ways for process improvement. You will leverage... ...Skills and Requirements 3+ years experience in machine learning operations... ...Knowledge of ML model lifecycle management #J-18808-Ljbffr Insight...Process improvementRemote work
$109k - $142k
...the team to support customer and performance measures... ...with implementing process improvements to increase customer... ...MAKE The Mortgage Ops Lead - Document... ...Custodians to identify, manage, and resolve certification... ...trends. THE EXPERIENCE YOU BRING TO THE TEAM...Process improvementWork at officeRemote work$171k - $231.5k
Join the Intuit Customer Success team as a Group Manager of Expert Services Delivery... ...delivering stellar experience for our customers... ...to continuously improve service delivery across... ...opportunities for process improvement and... .... Collaborate with Ops Strategy & Finance...Process improvement- ...professionals. The company manages a diverse portfolio... ...Role Description The Customer Service Supervisor is... ...and accurate order processing, tracking performance... ...implementing process improvements. The role will also... ...ensure a seamless brand experience for our buyers....Process improvementFull timeSeasonal workWork at office
$29.52 - $50.29 per hour
Overview The Customer Success Manager - Mid-Market is responsible for the performance, growth, and retention of a portfolio of high‑value enterprise... ..., and Customer Support to ensure seamless customer experiences and advocate for customer needs. Manage escalations with...Afternoon shift- ...Space Storage is seeking an Assistant Store Manager for their locations in Garland, Texas. The successful candidate will drive customer relationships and maximize sales while... ...role requires 1+ year of customer-facing experience, a valid driver’s license, and a high school...
- ...provider of Revenue Cycle Management (RCM) services with SOC2 Certification... ...healthcare providers improve their financial performance... ...on delivering exceptional customer experience, operational excellence,... ..., operational transitions, process optimization, denials management...Process improvementContract workRemote workFlexible hours
- ## Customer Success and Renewals ManagerPlano,Texas,United StatesFind... ...is seeking an experienced **Manager, Customer Success & Renewals*... ...candidate brings hands-on experience leading Customer Success teams... ...escalation point for customer and process issues* Conduct regular one-...Full timeTemporary workWork at officeImmediate startRelocation3 days per week
- ...Service Corp. is looking for a Supplier Management Services representative responsible for assessing and improving supplier management practices. The ideal... ...has a Bachelor’s degree and significant process improvement experience. Key responsibilities include managing supplier...Process improvement
$102k - $184.3k
...professional for a role focused on supplier management services. This position demands expertise in process improvement and managing supplier relationships to enhance... ...hold a Bachelor's degree and possess extensive experience in project management and team leadership,...Process improvement- Customer Success Manager (Mid-Market, Premium Services) Category: Customer Success, Customer Experience Location: Plano, Texas Job ID: 17248 Company Overview... ...on the onboarding process, ensuring they are effectively... ...customer issues and improve overall customer satisfaction...Full timeWorldwide
$54.69k - $89.85k
...Client Manager, Premier Do you have a passion for doing the right thing for customers and making their experience the best they could possibly imagine? Are you a team player who is... ...knowledge of relevant industry products and processes including, but not limited to...Full timeWork experience placementWork at officeVisa sponsorshipWork visaFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Ops Manager: Customer Experience & Process Improvement. Be the first to apply!
- director customer relationship management Plano, TX
- bilingual customer service manager Plano, TX
- insurance customer service manager Plano, TX
- manager customer success team Plano, TX
- sales customer service manager Plano, TX
- customer onboarding manager Plano, TX
- manager customer experience Plano, TX
- senior customer service manager Plano, TX
- customer service executive Plano, TX
- senior manager customer operations Plano, TX


