Customer Relations Lead: Data-Driven Ops & Training
Collectors
A leading collector service provider is seeking a Customer Relations Supervisor based in Santa Ana, California. The role requires overseeing the Customer Relations Center, enhancing resolution of customer issues, and mentoring a team of specialists. The ideal candidate will have over 6 years of customer service experience, including supervisory roles, and the ability to drive process improvements within the team. Full-time employees enjoy comprehensive benefits including health insurance and a 401(K) matching plan. #J-18808-Ljbffr Collectors
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Customer Relations Lead: Data-Driven Ops & Training in Plano, TX vacancy
$73.12k - $83.36k
...Job Purpose: The Customer Experience Operations Lead will serve as the central... ..., operational data, and service trends... ...~ Perform other related duties as assigned or... ...skills with a data-driven mindset ~ Ability... ...promotion, assignment, training, termination and...DataTrainingContract workWork at officeNight shiftAventiv Technologies, LLC
Plano, TX2 days ago- Sally Beauty in Plano, Texas is hiring a Customer Insights Manager for a hybrid position. This role involves designing and analyzing research to drive insights across brand, marketing, and customer service areas. The ideal candidate has extensive experience in retail or...Data
- Collectors Universe Inc. in Plano, TX is seeking a Customer Care Supervisor to enhance exceptional customer service within our PSA division. This role involves leading a team of Customer Care Representatives, focusing on operational strategy and customer satisfaction....DataFlexible hours
- ...Customer Program Lead Amphenol Fiber Systems International (AFSI) is a full... ...Administration, Engineering, or a related field preferred. ~ U.S.... ...periods during meetings or data analysis. Occasionally... ...Detail-oriented, data-driven, and resourceful Curious,...DataPermanent employmentImmediate start
Amphenol
Parker, TX2 days ago - ...Customer Service Lead Ready to lead with heart? Bring your customer service experience to a purpose-driven team. At Serenity, we're building high-impact teams and transforming the... ...conversations, we'll provide the training and support you need. The role: Customer...TrainingFull time
Serenity Healthcare, LLC
Frisco, TX3 days ago - ...Customer Service Lead Ready to Lead with Heart? Bring Your Customer Service Experience to a Purpose-Driven Team. At Serenity, we're building high-impact teams and transforming... ...meaningful conversations, we'll provide the training and support you need. The...TrainingFull time
Serenity Mental Health Centers
Frisco, TX5 days ago $72k - $81k
Collectors Universe, Inc. is seeking a Customer Relations Supervisor to lead the Customer Relations Center in Plano, Texas. This role is essential in enhancing customer interactions and driving operational excellence within the team. Applicants should have over 6 years...Flexible hours- ...seeking an Assistant Store Manager in Allen, Texas. This full-time position involves assisting the Store Manager in driving sales, leading a customer-focused team, and maintaining store operations. Successful candidates will possess strong communication and leadership skills...Full time
- ...Senior Manager of Customer Service National... ...resolution Lead continuous improvement... ..., and implement training programs to... ...Operations Management, or related field ~7-10... ...ability to translate data into actionable operational... ...AI or technology-driven customer...DataTrainingImmediate start
National Carwash Solutions
Frisco, TX2 days ago $40k
...actionable insights. We help our customers de-risk their operations and... ...Level opportunity with full training provided. Rapid... ...minded individuals Purpose-Driven Work - Help businesses save... ...review clients' electricity usage data Provide cost-saving recommendations...DataTrainingMonday to FridaySector 7 Energy
Plano, TX6 days ago- ...Functional Area: OPS - Operations... ...supervisory team lead of a support... ...interpretation of policies related to the... ...Manages the training and skill development... ...impact customer satisfaction, product... ...other detailed data. May require... ...enabling AI-driven growth. Built...DataTrainingLocal areaImmediate startWorldwideShift work
Celestica
Richardson, TX8 days ago - ...Toyota is growing and leading the future of... ...create best-in-class customer experience in an... ...infrastructure that powers AI-driven security... ...platform - from data lake architecture... ...strategies Support ML training infrastructure (... ...Referral services related to prenatal...DataTraining
Toyota Motor Sales, U.S.A., Inc.
Plano, TX1 day ago $102k - $184.3k
...for Supplier Management Services, Customer Service, IT, Health Care Management or Data and Analytics solutions of the... ...should include experience playing lead role in program/project level delivery... ...Healthcare experience Formal training in operational excellence methods...DataTrainingContract work$171.9k - $223.4k
.... Meet the Team As a Customer Success Platform Area TAM, you... ...Executives on adoption/use case-related work opportunity.... ...Strong Splunk architecture, data onboarding, and Splunk Core product... ...education, certifications, and/or training. The full salary range for certain...DataTrainingFull timeTemporary workLocal areaFlexible hoursCisco
Richardson, TX4 days ago$67.54k - $79.45k
...Customer Care Supervisor, PSA Collectors is the leading creator of innovative technology that provides... ...hands on approach and data-driven mindset. You'll... ...Customer Care Representative training and onboarding.... ...years of customer service related experience, with 2+...DataTrainingFull timeWork experience placementWork at officeWorldwideFlexible hoursShift work$260.5k - $352.5k
...for over 100 million customers. We leverage big data, machine learning,... ...productivity management. Lead the Mid-Market... ...reviews — delivering data-driven insights to drive... ...teams with tools, training, and processes to increase... ...factors such as job-related knowledge, skills,...DataTrainingSelf employment- ...uniforms Opportunity for advancement Training & development About the Role Ace... ...the area. We’re looking for a dynamic and customer-focused professional to join our team as... ...Accurately enter and maintain customer and job data in the CRM platform. Collaborate with...DataTrainingFull timeSeasonal workWork at officeLocal area
Ace Handyman Services Collin County
Plano, TX5 days ago $102k - $184.3k
...for Supplier Management Services, Customer Service, IT, Health Care Management, or Data and Analytics solutions within... ...relationship management. Experience leading program or project delivery at a... ...Healthcare industry experience. Formal training in operational excellence methods...DataTrainingContract work$62k - $75k
...Agent TRANZACT is a leading direct-to-consumer insurance... ..., business leads, data scientists and sales professionals... ...thoughtful, data-driven and effective marketing... ...Sales Bonuses!! · Paid Training · Paid Time Off and... ...qualifies prospective customers and explains features and...DataTrainingHourly payFull timeWork at officeRemote workFlexible hoursTRANZACT
Richardson, TX4 days ago$42k
...Opportunity: Logistify is hiring driven, competitive individuals... ...maintain relationships with customers and carriers. Coordinate... ...reliability. Manage shipment data and updates in internal... ...Join Logistify: Hands-on training and mentorship from top producers...DataTrainingFull timeLogistify
Plano, TX2 days ago$46 - $49 per hour
...is seeking an Operations Manager in Plano, Texas to lead initiatives aimed at enhancing customer experience and streamlining operational processes. This... ...experience, and strong analytical skills to make data-driven decisions. The position offers a salary ranging from...DataHourly pay$109k - $142k
...can help fuel purpose-driven innovation that... ...on our team, you will lead the team to support customer and performance measures... ...MAKE The Mortgage Ops Lead - Document... ...Process Governance Data Analysis & Reporting... ...reasonable accommodation related to the hiring/...DataWork at officeRemote workFannie Mae
Plano, TX2 days ago- TCC Toyota Motor Credit Corporation is seeking a Product Manager who excels at data-driven decision-making and customer engagement. This role is pivotal in owning a product area from ideation to delivery, collaborating with engineering and design teams. Applicants should...Data
$90k
...Operations Manager – Customer Experience Location... ...annually Ove rview Lead operations in a fast-... .... We provide full training. What You’ll Do... ...key performance metrics related to service, productivity... ...a structured, process-driven environment ~ Highly...TrainingFull timeShift workSerenity Mental Health Centers
Frisco, TX27 days ago- ...the activities of the customer center and to oversee financial... ...in board and related meetings. Applicants... ...scheduling meetings and training, and maintaining reports... ...identify trends, and drive data-informed decisions.... ...North Texas. As a customer-driven organization, NTTA...DataTrainingImmediate start
North Texas Tollway Authority
Plano, TX4 days ago $85.2k - $145.2k
...Customer Support Transformation & Business Management Lead The Customer Support Transformation & Business... ...on Salesforce and related systems Partner... ...performance tracking Use data-driven insights (qualitative... ...-related education, training, experience, licensure...DataTrainingRealPage
Richardson, TX4 days ago- ...converting online and phone leads into qualified sales... ..., maintaining ongoing customer relationships, and... ...and events. CRM & Data Management Accurately... ...weekly team meetings and training sessions to improve... ...you're bilingual, goal-driven, and ready to grow in the...DataTrainingHourly payFull timeWork at officeWeekend workAfternoon shift
Magnet HR Group LLC
Plano, TX2 days ago - ...Opportunity for advancement Training & development 401(k)... ..."Hunter" role, NOT a "Lead Chaser" Bring your... ..., we provide excellent customer service, soft washing... ...a passion You are driven to keep your sales up to... ...customer information and data input into the company...DataTrainingLocal areaWork from homeMonday to FridayFlexible hours
SoftWash Systems
Plano, TX4 days ago - ...We are seeking a Customer Operations Director to... ...you will do: Lead end-to-end project delivery... ...improvement, automation, and data-driven decision-making... ...Telecommunications, or related field; MBA preferred... ...qualifications, skills, education, training, and experience....DataTrainingContract workTemporary workH1b
Ericsson
Plano, TX5 days ago - ...countries. We deliver Customer Experience (CX),... ..., industry‑leading organization. We... ...Analyze performance data and implement strategies... ...All positive, and driven applicants are... ...Operations, or a related field. 5+ years of... ...opportunities. Paid Training: Learn new skills...DataTrainingFull timeTemporary workCasual workWork at officeLocal areaRemote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Relations Lead: Data-Driven Ops & Training. Be the first to apply!
Related searches
- customer experience lead Plano, TX
- customer service team lead Plano, TX
- customer experience team leader Plano, TX
- customer success team lead Plano, TX
- customer success coordinator Plano, TX
- customer success lead Plano, TX
- customer service coordinator Plano, TX
- customer service team manager Plano, TX
- work from home customer Plano, TX
- customer engineer Plano, TX