Cafe Manager

Select how often (in days) to receive an alert: Position Title: Restaurant & Cafe Manager-USTA Billie Jean King National Tennis Center Location: USTA Billie Jean King National Tennis Center - New York City, NY Seasonal dates of employment : August 22nd - September 12th - 2022 The US Open Tennis Championships at Billie Jean King National Tennis Center are the highest-attended annual sporting event in the world. Each year, for three weeks in the late summer, the US Open is the focus of the sports & entertainment universe. Passionate fans from around the world come to NYC to witness the toughest tennis on the game’s biggest stage. With more than 720,000 visitors, 100 million television viewers in the U.S. and 64 million online visitors, why not come and enjoy the thrill and excitement of working with our team? We are seeking a Food & Beverage Managers to run the hospitality operations for this very exciting event. Employment is temporary but can open doors to other opportunities with Levy if interested! Weekly Salary: Competitive & Negotiable Bonus: Retention Bonus provided to those who work the full event - I DON'T THINK IS OFFERED ANYMORE. Travel & Housing Accommodations: Offered to those selected that are not local to NYC Job Summary The Restaurants & Cafés Manager oversees the daily operations of restaurant and café locations to deliver exceptional guest experiences while achieving operational, financial, and service goals. This role manages front-of-house operations, supports food and beverage quality, leads and develops team members, ensures compliance with company policies and safety standards, and drives continuous improvement in guest satisfaction and business performance. Key Responsibilities Oversee daily operations of restaurant and café outlets to ensure efficient and consistent service. Lead, coach, schedule, and develop supervisors and hourly team members. Monitor guest satisfaction and promptly resolve service concerns. Ensure food quality, presentation, cleanliness, and hospitality standards are consistently maintained. Collaborate with culinary leadership to execute menus, promotions, and special events. Manage labor, scheduling, and staffing levels to meet operational demands. Monitor financial performance, including sales, labor costs, inventory, and operating expenses. Maintain accurate inventory levels and oversee product ordering and receiving. Ensure compliance with food safety, sanitation, health, and alcohol service regulations. Conduct routine inspections to maintain a safe, clean, and organized work environment. Analyze operational metrics and implement improvements to increase efficiency and profitability. Support recruiting, onboarding, training, performance management, and employee development initiatives. Qualifications Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred. Three or more years of progressive restaurant or hospitality management experience. Experience managing multiple food and beverage outlets preferred. Knowledge of food safety, sanitation, and responsible alcohol service practices. Proficiency with point-of-sale systems and Microsoft Office applications. Experience with scheduling, labor management, budgeting, and inventory control. ServSafe Manager Certification or the ability to obtain certification as required. Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable acc accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsiblities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. #J-18808-Ljbffr