Record Retrieval Clerk

Job Description

Job Description

Feeling stuck? Put your career in motion with a great, new opportunity. Join the Kelly® team as a Record Retrieval Clerk to work at a leading organization in Philadelphia, PA. We’re here every step of the way to help you and your career be the best it can be. Bring your energy and expertise. We’ll help you get where you want to be.

Salary/Pay Rate/Compensation: $20/hourShift:Monday -Friday | 8:00 AM - 5:00 PM.What’s a typical day as Record Retrieval Clerk? You’ll be:

• Proactively contacting record custodians and facilities to expedite document retrieval.
• Maintaining strong relationships with clients and facility personnel by ensuring their needs are met professionally.
• Accurately entering and tracking record requests in internal systems and maintaining client and facility databases.
• Providing regular updates on order statuses, resolving client inquiries, and addressing complaints related to services and products.
• Handling special projects and ensuring compliance with safety and work standards.

This job might be an outstanding fit if you:

• Have a High School Diploma or equivalent (Associate degree preferred).
• Bring 3-5 years of experience in customer service or client management, preferably in legal or medical retrieval environments.
• Possess strong analytical skills and the ability to resolve complex issues efficiently.
• Demonstrate excellent communication, organization, and multitasking abilities.
• Are able to occasionally lift up to 10 pounds and pay close attention to detailed documents.

What happens next

Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be Record Retrieval Clerk today!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.