Business Insurance Sr. Client Manager

Job ID: R_317941Company: Marsh McLennanLocation: 2821 Corporate Park Drive, Opelika, AL 36801, United States of AmericaJob Type: RegularCategory: Customer ServicesIndustry: Real EstateSalary: 105000Posted Date: 2025-07-29Our not-so-secret sauce.Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Business Insurance Sr. Client Manager at Marsh McLennan Agency (MMA).MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).Applicants must be within driving distance to the Opelika office and be able to commute to the office a minimum of three days a week.A day in the life. As a Business Insurance Sr. Client Manager you will:Partner effectively with the Producer by anticipating their sales support needsCollaborate with the Producer to accomplish overall production, retention, and growth goalsHandle all account management responsibilities including billing, policy changes, agency management system updates and answer coverage questionsProvide coverage analysis and risk management recommendations, complete applications, prepare submissions, negotiate coverage and pricing, and prepare proposalsTimely and accurate management of the full life cycle renewal process partnership and handling of cancellations.Maintain proper level of communication and builds effective relationships with clients and carriers to drive retention.Resolve accounting discrepancies as appropriate.Assist with policy-checking and keep up to date on rates, forms, and coverage changes.Executes activities relating to the public, clients and carriers to avoid and eliminate issues involving potential errors and omissions.Our future colleague.We’d love to meet you if your professional track record includes these skills:7+ years insurance experience in an agency or brokerage environment focusing on middle market clients5+ years demonstrated knowledge of Property & Casualty InsuranceHigh School Diploma required and Bachelor’s Degree in related field or equivalent work experience is preferred, designations encouragedEffective negotiation skills and placement process management expertiseProperty & Casualty LicenseExtensive knowledge of how insurance products are utilized and administered. Extensive knowledge of markets and marketing techniques.Proficiency with agency management software (Sagitta, Image Right)A shared commitment to company values; Integrity, Collaboration, Passion, Innovation, AccountabilityWe know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.Valuable benefits.We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are:Medical, dental and vision insurance401K and company match programCompany-paid life and disabilityGenerous paid time off programsEmployee assistance program (EAP)Volunteer paid time off (VTO)Career mobilityEmployee networking groupsTuition reimbursement and professional development opportunitiesCharitable contribution match programsStock purchase opportunitiesTo learn more about a career at MMA, check us out online: or flip through our recruiting brochure: Follow us on social media to meet our colleagues and see what makes us tick:Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.#MMASESkillsinsurance servicesbrokerage operationsproperty & casualty licenseproperty & casualty insurancemarketing techniquesagency management softwarerisk managementnegotiation skillsimage rightclient relationship managementagency operationsclient retentionsagittaplacement process managementcommunication skillscoverage analysispolicy managementmarket knowledgebilling management