Quality Technician I

Acute Care TechnologyAt ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service. At ZOLL, you won't just have a job. You'll have a career—and a purpose. Join our team. It's a great time to be a part of ZOLL!Job Summary: This individual will support procedural requirements of ZOLL's complaint handling, customer turnaround and event reporting systems. Supports quality improvement, corrective and prevention action program. Works under general supervision. Reports to Supervisor and/or Quality Assurance Manager.Essential FunctionsReview complaint investigations for completeness and establish root cause to system and/or component levelCommunicate with customers and suppliersDocument investigations as appropriatePropose corrective action on an as needed basisRequired/Preferred Education and ExperienceRequires 2-year degree or equivalent work experience and 2+ years related experience requiredExperience with soldering, ESD handling and electro-mechanical assembly methods required andExperience using mechanical and electronic test equipment requiredKnowledge, Skills and AbilitiesKnowledge of commonly used concepts, practices and procedures related to electronic technologyBasic computer skills in a MS Windows environment. Familiar with MS Office, including Excel and Word.Knowledge of FDA QSR requiredKnowledge of USA and international regulatory Medical Device Reporting preferred.Must be able to communicate verbally and in writing and work effectively within a multi-disciplined organizationZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.The hourly pay rate for this position is:$19.00 to $29.00Factors which may affect this rate include shift, geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.