Technical Specialist I

Technical Specialist I

The Technical Specialist I is responsible for researching, developing, interpreting, and delivering Surveys, Anatomic Pathology Education and Quality Management programs (Surveys) and scientific committee projects to meet customers' needs and support CAP objectives. Assisting with communication and consultation services for a broad constituency, internally and externally. Identifying and supporting process improvements and supporting department projects. Working with minimal supervision, using comprehensive decision making skills and diverse procedures/policies requiring analytical and interpretive thinking to manage and develop Surveys products.

Specific duties include validating technical accuracy of Surveys and Quality Management programs through critical oversight of creation of documents, critical review of analytical and statistical reports for accuracy and identification and reconciliation of any unexpected data, consultation with committee members, material vendors and in vitro diagnostic companies to ensure information in program materials are accurate, integration of information from all contributing sources, and coordination of production schedules. Managing and ensuring accuracy of databases/specifications result forms. Adhering to all established timelines for development and delivery of documents/materials related to assigned programs. Working with minimal supervision on assigned tasks and programs. Assisting with providing orientation, direction, and ongoing management to committees in areas of CAP policy, operational procedures, information routing, resources, responsibilities, and strategic planning. Working with committee members to solicit ideas for new programs or enhancements to current programs. Assisting with providing comprehensive consultative services to all internal groups impacted by the Surveys Programs. Participating in cross departmental projects and fostering interdepartmental collaborations as assigned. Assisting with providing excellent customer service and consultative services externally on an ongoing basis. Identifying operational improvements and efficiencies for Scores and other relevant technologies. Maintaining awareness of activities in the field of laboratory medicine in assigned disciplines and for regulatory and legislative processes in general. Supporting committee meeting preparation activities and contributing to meeting minutes and staff report. Other duties as assigned.

Knowledge/skills required/preferred include good judgment, self-initiator, excellent decision-making abilities, excellent listening, verbal, written, and organizational skills, excellent customer service, ability to prioritize, ability to bring teams to consensus, ability to communicate and apply technical information to a diverse audience, and computer proficiency.

Education/experience required includes a baccalaureate degree and a minimum of 3 years of clinical laboratory experience, quality assurance, or regulatory health care environment, in roles of increasing responsibility and scope. Related certifications MLS/MT/MLT (ASCP); HT (ASCP); CT (ASCP) highly recommended.

Travel required, approximately 10%. This position is based out of Northfield, IL. Candidates must reside within 75-miles of the Northfield office. Salary: $75,000 - $94,000.

Equal Opportunity Employer. The CAP is an equal opportunity/affirmative action employer, providing equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, creed, color, religion, sex, gender identity and/or expression, national origin, age, ancestry, disability or genetic information, military status, sexual orientation, marital status, citizenship status, order of protection status, homelessness, or any other characteristic protected by federal law and the applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Applicants have rights under Federal Employment Laws: Family and Medical Leave Act Equal Employment Opportunity Employee Polygraph Protection Act.