IT Field Technician

• Provide exceptional customer service and support, ensuring timely resolution of IT-related issues.
• Perform installations, upgrades, and feature updates for Windows 10 and 11 operating systems.
• Manage Microsoft Office applications, including installation and troubleshooting.
• Conduct hardware installations and troubleshooting, ensuring systems are up-to-date and functioning efficiently.
• Understand and maintain network communications, including LAN/WAN technologies.
• Handle the racking and stacking of equipment and manage cable installations (Cat5, Cat6, Fiber, etc.).
• Support a variety of technologies, including Cisco/Aruba networking, VSAT, and Ubiquiti Radios.

Required skills:
6+ years experience, Strong customer service and communication skills Strong desktop skills, software troubleshooting skills Windows 10 and 11 Experience, upgrades, feature updates Microsoft Office Application Installation and Troubleshooting Hardware Installation and Troubleshooting Network communications understanding Experience with LAN/WAN technologies Racking and stacking equipment Cable installation (Cat5, Cat6, Fiber, etc..)


Experience with the following technologies are highly encouraged but not all are mandatory:
Cisco/Aruba experience
VSAT
Ubiquiti Radios
Microsoft SCCM/Intune
Citrix (Workspace, Published Apps, Desktops) Mobile - iOS, enrollment, app deployment, iOS updates Active Directory - EUC concepts, user and computer object management Group Policy - basic understanding Configuring UPSs

About GDH:
At GDH, we believe in the power of people and the importance of caring. Our culture statement, "We care about people," isn't just a tagline - it's the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.


Who We Are:
GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women's services, we pride ourselves on our commitment to quality and service.


GDH Benefits


GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee's life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more! For more detailed information on benefits, please go to GDH's website under the tab for candidates.


GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws. Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.


Please visit our notice of collection for California applicants.PandoLogic. Keywords: IT Specialist, Location: Aurora, CO - 80017 , PL: 603847014