Tech 1, Quality Assurance
Pacer Group
Field Assurance (FA) TechnicianLocation: Tempe Arizona 85281Duration: 6 months (possible extension)Pay Rate: $21.00/hr on W2 Schedule: Monday–Friday, 7:00 AM–4:00 PM Work Location: 100% OnsitePosition SummaryThe Field Assurance (FA) Technician will be responsible for supporting the day-to-day activities of the Field Assurance (Complaint Handling) Laboratory. The technician will contribute to the timely completion of complaint-returned sample analysis while following established laboratory procedures, safety requirements, and regulatory standards.The ideal candidate will have familiarity with measuring equipment, microscopes, biosafety laboratory practices, Good Laboratory Practices (GLP), and working in a cleanroom environment.Essetial / Key ResponsibilitiesClean and disinfect laboratory spaces in accordance with established procedures.Collect, record, and accurately analyze sample analysis data.Conduct sample analysis testing according to established protocols.Decontaminate complaint samples received in the laboratory.Document complaint samples received for evaluation.Identify and escalate unexpected sample analysis results to the supervisor and appropriate team members.Maintain Good Documentation Practices (GDP) when recording preliminary and sample analysis results.Follow Good Laboratory Practices (GLP) and biosafety laboratory practices.Maintain a clean, safe, and organized laboratory work environment.Maintain professional working relationships with internal and external customers and support staff.Participate in project planning, scheduling, and tracking.Store and dispose of complaint samples according to applicable procedures.Support continuous improvement of laboratory processes and test methods.Understand and follow established procedures and applicable regulatory requirements.Operate calibrated laboratory equipment and tools.Required QualificationsHigh School Diploma and/or Associate Degree in Technical Studies, Science, Mathematics, Engineering, or a related technical field.3–5 years of relevant laboratory, technical, manufacturing, or medical industry experience.Ability to work effectively in cross-functional teams.Basic problem-solving and troubleshooting skills.Strong attention to detail.Technical writing skills.Proficiency in Microsoft Office.Ability to accurately document and maintain records.Must have proof of Hepatitis B vaccination series, be willing to undergo the Hepatitis B series, or sign a waiver.Preferred QualificationsMedical industry experience, particularly in a GMP environment.Laboratory experience.Familiarity with laboratory safety practices.Ability to read and interpret engineering drawings.Experience with OGP Flash 500 SmartScope.Oral and written presentation skills.Ability to perform testing according to written instructions.Familiarity with measuring equipment and microscopes.Experience working in a cleanroom or controlled laboratory environment.Physical DemandsStand, walk, and sit for extended periods.Use sight and hands to manipulate, handle, or feel objects, tools, controls, and office equipment.Verbally communicate with other associates.Occasionally reach with hands and arms.Occasionally stoop, kneel, or crouch.Work Environment100% onsite position.Team-oriented and fast-paced environment.May include work in an open cubicle and laboratory environment.Must maintain a clean, safe, and professional work environment.Must be able to work effectively with internal teams and support personnel.Additional InformationThis position requires strict adherence to laboratory procedures, safety practices, documentation requirements, and applicable regulatory standards. The technician will be expected to work accurately, maintain attention to detail, and promptly escalate unexpected findings or issues.This job description summarizes the primary responsibilities and qualifications of the position and is not intended to be an exhaustive list of all duties or qualifications that may be required.
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