DTC Settlements Operations Associate (Hybrid)

DTC AssociateAt Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.Broadridge is growing. We are seeking a DTC Associate to join our team. Our Managed Services team here at Broadridge supports a multitude of clients. While the team's volume and daily activity is weighted towards the US market, our coverage includes the fast-growing global custody which is supported across the globe. Although there are client specific functions performed by the independent teams, there are similarities when processing across client streams. With the right training and motivation, you will be able to enrich your knowledge because of the broad client base that Broadridge has. Broadridge gives you exposure to many entities rather than working in one shop on one particular function. Because of this, the opportunity to develop your career is greater and can be done in a shorter amount of time.Responsibilities:Support Depository Trust and Clearing Corporation (DTCC) Settlement functions and related processes such as Buy-Ins, Prime Broker and Vault.Facilitate development of Broadridge's Settlement tools such as Global Framework (GFW), GLOSS, and IMPACT by providing operational expertise and conducting user acceptance tests (UAT).Participate in onboarding new clients onto Broadridge product suite such as 'Brokerage Processing Services' (BPS) for equity trade settlement and 'Impact' for Fixed Income trade settlement.Conduct internal and external training programs on Broadridge products such as GFW, BPS, Impact, BuyIns System and GLOSS that are heavily used within the Settlements department.Address daily operational escalations from clients as a result of system or human error and resolve them in a timely manner. Also communicate the issue, solution and plan of action for future avoidance in a timely manner to both the internal and external parties.Limit market exposure for clients by monitoring unsettled trades with high Mark to Market (MTM) exposure and by monitoring suspense account activities.Identify and implement Robotic Process Automation (RPA) on processes within the DTC Settlements area to deliver value-add services to the clientele.Perform quality controls by ensuring Written Supervisory Procedures (WSP) is adhered by the group.Develop and maintain Standard Operating Procedures (SOP) for training purposes, for reference during critical issues and for seamless operations.Coordinate and communicate with support functions such as HR, IT and Finance for system related, project related and team related functions.Qualifications:Bachelor's degree/equivalent experienceYou should possess experience working in a corporate environmentProficiency in MS Office SuiteSeries 99 preferredA self-starter with keen attention to detailAbility to work under tight deadlines and multi-taskQuick learner that can adapt to a growing businessAbility to maintain a positive relationship with clients and internal associates alikeExcellent verbal and written presentation skillsProven knowledge of operations products and processesStrong customer service orientation & strong prioritization and interpersonal skillsThis is a hybrid role and requires 2x a week in the officeCompensation Range: The salary range for this position is between $26/hr - $29/hr USD. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.