AI Content Program Lead — Chatbot & Help Center
HoneyBook
HoneyBook, the AI-powered business platform, is seeking an AI Content Program Manager to own the strategy and execution of our member-facing chatbot and the Help Center. You will shape how content supports fast, accurate self-serve resolution and guide Support Specialists with clear, actionable documentation. You’ll work with the Knowledge & Instructional Content team, partner with Member Care, Product, QA, Marketing, and engineering, and define content architectures, workflows, and governance. #J-18808-Ljbffr HoneyBook
Vacancy posted 1 day ago
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