Customer Support Representative

Full-time

Valora Rise

Cincinnati, OH

Job Title: Customer Support Representative

Location: Cincinnati, OH

Job Type: Full-Time

Join a Growing Team!

Are you a people-person who thrives in a fast-paced, energetic environment? Do you love connecting with others and making their day better? If you’re looking for a full-time opportunity with growth potential, we’d love to meet you.

We’re expanding our team and looking for a motivated Customer Support Representative (CSR) to help us create exceptional customer experiences while representing exciting, high-profile brands.

About the Role

As a CSR, you’ll be the face of our organization—meeting customers in person, answering questions, and helping them find solutions that truly fit their needs. You’ll play a key role in driving growth while ensuring every interaction is positive, informative, and memorable.

If you enjoy working with people, hitting goals, and being part of a supportive team, this role is for you.

What You’ll Do

Provide friendly, face-to-face customer support
Listen to customer needs and recommend products, upgrades, or solutions
Answer questions about pricing and services with confidence and clarity
Meet and exceed individual and team performance goals
Stay knowledgeable about client products and promotions
Represent our company with professionalism and enthusiasm

What We’re Looking For

1–3 years of experience in customer service, hospitality, events, or a related field
Strong communication skills (written and verbal)
Ability to think on your feet and stay composed under pressure
Organized, detail-oriented, and dependable
Positive attitude and team-first mindset
Passion for delivering standout customer experiences

Why Join Us?

Competitive pay and benefits
Opportunities to travel to live events (when applicable)
Fun, collaborative team culture
Clear advancement opportunities in customer experience and events
Exposure to exciting, nationally recognized brands
A chance to grow your career

Ready to Apply?

We’re conducting virtual interviews this week via Zoom and would love to connect with motivated candidates.

Submit your resume today and take the next step in building a career where your personality, drive, and passion truly matter.

Apply

Vacancy posted 3 days ago

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