Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Operations Manager

SOLID Surface Care, Inc.

Description

Operations Manager

Position Summary:

The Operations Manager oversees all branch operations, client relationships, team performance, and profitability within the local market. This role serves as the primary liaison between clients, field teams, sales, and internal departments to ensure high-quality service delivery, operational efficiency, and strong financial performance.

Key Responsibilities:

Operations Management
  • Oversee daily operations, scheduling, labor planning, and equipment allocation.
  • Ensure jobs are completed safely, efficiently, on time, and to company quality standards.
  • Monitor labor utilization, project performance, and operational KPIs.
  • Manage fleet, equipment, inventory, and overall operational readiness.
Client Management
  • Serve as the primary point of contact for all clients.
  • Build and maintain strong client relationships while ensuring customer satisfaction.
  • Resolve service issues and conduct regular job site and client check-ins.
  • Partner with Sales and Solutions teams to support account growth and retention.
Team Leadership
  • Hire, train, coach, and develop field and operations employees.
  • Establish clear expectations, accountability, and performance standards.
  • Conduct performance reviews, corrective action, and employee development planning.
  • Foster a positive, safety-focused, and high-performing team culture.
Financial Oversight
  • Own branch profitability and monitor gross profit performance.
  • Manage labor costs, operational expenses, and job margins.
  • Partner with Accounting on billing accuracy, invoicing, and AR support.
  • Support forecasting, labor planning, and budget management.
Strategic & Administrative Functions
  • Identify operational challenges and implement solutions to improve efficiency.
  • Ensure compliance with company policies, safety standards, and reporting requirements.
  • Maintain operational documentation including work orders, time reporting, expenses, and employee records.
Qualifications:
  • Bachelor's degree preferred or equivalent experience.
  • 7+ years of operations leadership experience, in facility services, restoration, specialty services, or technical services.
  • Strong leadership, client management, and problem-solving skills.
  • Experience managing profitability, labor, and operational metrics.
  • Proficiency in Microsoft Office, especially Excel.
  • Ability to travel up to 30%.
Success Metrics
  • Branch profitability
  • Client retention and satisfaction• Team performance and retention.
  • Operational efficiency and quality compliance.
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Operations Manager in Hayward, CA vacancy
  •  ...Operations Manager (Full-Time) Application Instructions Penhall Company has been shaping the future of concrete services for over 65 years. As the nations leader in concrete cutting, coring, scanning, and demolition, and ranked 3rd in Demolition by ENR's 2023 Top... 
    Suggested
    Full time
    For contractors
    Work experience placement
    Local area
    Remote work

    Penhall Company

    San Leandro, CA
    3 days ago
  • $160k - $200k

     ...Operations ManagerAs an Operations Manager at Bosch Building Technologies North America (Bosch BT NA), you will plan, organize, direct, and control the activities required for effective management of the Operations & Service Departments. The primary goal is to ensure... 
    Suggested
    For contractors
    Work at office
    Local area
    Monday to Friday
    Night shift

    Bosch Building Technologies

    Hayward, CA
    4 days ago
  • $110k

    Job TitleLocation 2343 Lincoln Ave., Hayward, CA, 94545, United StatesBase Pay $110,000.00 / YearJob Category Operations, ManagerialEmployee Type FT ExemptEEO-1 Classification First/Mid Level Officials and Managers
    Suggested

    SOLID Surface Care, Inc.

    Hayward, CA
    4 days ago
  • $84k

     ...be the best, we welcome you to come join the R.S. Hughes Company, Inc. team! Position Description At R.S. Hughes, the Senior Operations Manager will lead a cross-functional team across an assigned region and direct activities related to business operations. The Senior... 
    Suggested
    Temporary work
    Local area

    R.S. Hughes Co, Inc

    Hayward, CA
    5 days ago
  • Opt For Healthy Living in Hayward, California, is seeking an Office Manager to provide essential administrative and operational support. This role requires strong organizational skills and the ability to manage budgets, payroll processes, and assist in various administrative... 
    Suggested
    Work at office

    Opt For Healthy Living

    Hayward, CA
    5 days ago
  • $135k - $155k

    Your Job Georgia-Pacific’s Corrugated division is searching for an Operations Manager for our corrugating facility located in San Leandro, California. This position will be responsible for managing a team of employees (salaried and hourly) in a union environment. This... 
    Hourly pay
    Worldwide
    Flexible hours

    Georgia-Pacific LLC

    San Leandro, CA
    2 days ago
  • $21.9 - $35.9 per hour

     ...something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better... 
    Hourly pay
    Full time
    Temporary work
    Local area
    Flexible hours
    Shift work
    Night shift
    Weekend work
    Day shift
    Early shift

    CVS Health

    San Leandro, CA
    4 days ago
  • $62.7k - $101.2k

     ...Control (fleet maintenance, materials & supplies, hourly time management) Principal Duties and Responsibilities Oversee ongoing technician...  ...Ensure safety standards are met or exceeded and that all operations are in regulatory compliance Monitor and maintain inventory levels... 
    Hourly pay
    Full time
    Temporary work
    Part time
    Seasonal work
    Local area
    Immediate start
    Afternoon shift

    Western Exterminator Company

    Hayward, CA
    2 days ago
  • $80k - $106k

    TK Elevator is seeking an experienced Office Manager in San Leandro, California. The successful candidate will manage the administrative processes of the branch and ensure safety compliance among employees. Responsibilities include training staff, overseeing human resources... 
    Work at office

    TK Elevator

    San Leandro, CA
    5 days ago
  • $71k

    Holiday Inn Express & Suites Hayward - Operations Manager OEM Aimbridge Hospitality Address 25640 Mission Boulevard, Hayward, CA, 94544, US Compensation $71,000.00/year Schedule Full time Job Type Regular Description This position will be directed and supervised... 
    Daily paid
    Full time
    Temporary work
    Apprenticeship
    Work at office
    Worldwide
    Relocation

    Aimbridge Hospitality

    Hayward, CA
    4 days ago
  • $23 - $25 per hour

     ...willing to provide complete training for this opportunity!Branch Operations CoordinatorPurpose: The part time Branch Operations...  ...programMaintain accurate files of inbound/outbound paperworkAssists Branch Manager with maintaining accurate records of Branch activityAdhere to... 
    Hourly pay
    Part time
    Work experience placement
    Work at office

    Heritage-Crystal Clean LLC

    Hayward, CA
    2 days ago
  • $28 - $30 per hour

     ...window and door replacement experience for homeowners. The Field Operations Coordinator supports daily activities within the Field...  ...Key Responsibilities: Measure Technician Support Manage schedules and appointments for Measure Technicians, including reschedules... 
    Hourly pay
    Work at office
    Remote work
    Monday to Friday

    Renewal by Andersen Metro & Midwest

    Hayward, CA
    2 days ago
  •  ...experienced Human Resources Specialist to support HR functions including employee relations, recruitment, onboarding, performance management, compliance, benefits administration and payroll processing. The ideal candidate balances employee needs with organizational... 

    Workstream

    Hayward, CA
    4 days ago
  • Life Chiropractic College West is seeking an HR Manager to oversee daily HR operations, HRIS data integrity (Paycom), compliance, leave and benefits administration, and employee training. This on-site role in Hayward supports a broad range of HR functions and reports to... 

    Life Chiropractic College West

    Hayward, CA
    2 days ago
  • Eden Housing in San Leandro seeks an Assistant Manager for Eden Lodge Senior Living. You will assist the Community Manager in daily operations, coordinate maintenance and resident processes, and maintain files and records in a compliant, organized manner. Responsibilities... 

    Eden Housing

    San Leandro, CA
    2 days ago
  • A leading service company based in California seeks a detail-oriented Service Coordinator to enhance field operations. The ideal candidate will support repair activities and administrative tasks, ensuring efficient workflows. Required skills include strong customer service... 
    Contract work
    Work at office

    Acro Service Corp

    San Leandro, CA
    4 days ago
  • Rivian is seeking a Service Operations Manager in California (SF Bay Area) to lead local service operations with a hands-on, servant-leadership approach. You will drive P&L considerations, WIP, and customer experience metrics, including NPS, while building a high-performing... 
    Local area

    Rivian

    Hayward, CA
    3 days ago
  • Opt For Healthy Living seeks a Parking Coordinator to manage day-to-day operational, financial, and administrative functions for campus parking services. The candidate will oversee student enforcement staff and coordinate permit and citation operations. Responsibilities... 
    Full time

    Opt For Healthy Living

    Hayward, CA
    2 days ago
  •  ...of related industry or job experience, or Associate’s degree with a minimum of 5-8+ years of related experience, or equivalent.· Operations experience required, preferably in a manufacturing or production environment.· Experience working in a high-volume, fast-paced environment... 
    Full time
    Work experience placement
    Flexible hours

    Hyve Design Solutions

    Fremont, CA
    2 days ago
  •  ...provider and are proud to deliver our services through global simplicity with trusted transparency.WHAT YOU WILL DO:The Sr. Program Operations Manager will be responsible for hands-on execution and program-administration support to keep the defined program of works on track.... 

    EOS IT Solutions

    Fremont, CA
    3 days ago
  • Tiburcio Vasquez Health Center, Inc. (TVHC) is seeking a Chief Operations Officer to lead clinical operations across its East Bay clinics and school-based health centers. The role focuses on patient access, scheduling, staffing, referrals, and workflows, ensuring efficiency... 

    Tiburcio Vasquez Health Center, Inc.

    Hayward, CA
    5 days ago
  • Cal State East Bay is seeking an Academic Administrative Coordinator for the Graduate School of Education within the College of Letters, Arts, and Social Sciences. You will support the departments of Educational Leadership, Educational Psychology, and Teacher Education ...

    Opt For Healthy Living

    Hayward, CA
    5 days ago
  • $20 - $35 per hour

    Fish Window Cleaning is seeking an Operations Manager and Window Cleaner for a part-time role at our Hayward, CA location. The position includes office opening, scheduling, and customer account management alongside window cleaning duties. Excellent organizational and leadership... 
    Hourly pay
    Part time
    Work at office
    Flexible hours
    Afternoon shift

    Fish Window Cleaning of Fremont

    Hayward, CA
    2 days ago
  • Ultra Clean Technology, based in Hayward, CA, is seeking a Tax Manager to lead US tax operations. The role oversees compliance, reporting, and transfer pricing in a fast-moving, multinational environment. The ideal candidate has extensive US federal/state tax experience... 

    Ultra Clean Technology

    Hayward, CA
    2 days ago
  • Fish Window Cleaning is hiring a part-time Operations Manager and Window Cleaner in Hayward, CA. The role combines office duties with hands-on window cleaning, with weekday mornings and no evenings or weekends. You will manage daily production, supervise cleaners, handle... 
    Part time
    Work at office
    Flexible hours
    Weekend work
    Day shift
    Afternoon shift
    Weekday work

    Fish Window Cleaning of Fremont

    Hayward, CA
    1 day ago
  • $20 - $35 per hour

     ...matching Company car Flexible schedule Free food & snacks Free uniforms Opportunity for advancement Training & development Operation Manager and Window Cleaner Fish Window Cleaning is hiring a motivated applicant to fill our Operations manager position on a part-time... 
    Hourly pay
    Contract work
    Part time
    Work at office
    Monday to Friday
    Flexible hours
    Weekend work
    Day shift

    Fish Window Cleaning of Fremont

    Hayward, CA
    2 days ago
  • Georgia-Pacific’s Corrugated division is seeking an Operations Manager for our San Leandro, CA corrugating facility. You will lead a team of salaried and hourly staff in a union environment, ensuring safety, quality, and efficiency. Your role drives continual improvement... 
    Hourly pay

    Georgia-Pacific LLC

    San Leandro, CA
    2 days ago
  • Panda Restaurant Group Inc is seeking an Assistant Manager for its Hayward location in California. You will assist in managing store operations, hiring and directing associates while ensuring guest satisfaction. Ideal candidates should have a high school diploma and flexibility... 

    Panda Restaurant Group Inc

    Hayward, CA
    2 days ago
  • AppleOne Employment Services is seeking a Branch Operations Officer/Specialist in Hayward, CA for a direct hire. The role emphasizes leading branch teams, ensuring compliance, and driving client service excellence in a busy in-office environment. The position requires... 
    Bank staff
    Work at office

    AppleOne Employment Services

    Hayward, CA
    3 days ago
  • Morrison Living, a Compass Group USA company, is seeking a General Manager for a senior living community account. The GM will report to the Regional Vice President and lead day-to-day operations, ensuring superior food quality and customer service. This role requires strong... 

    Morrison Living

    Hayward, CA
    5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Operations Manager. Be the first to apply!