Service Technician

GM Automotive Service Technician

We are seeking a skilled and motivated GM Automotive Service Technician to join our service department. The ideal candidate will be responsible for diagnosing, repairing, and maintaining General Motors vehicles, including Chevrolet, GMC, Buick, and Cadillac models. This position requires strong technical knowledge, attention to detail, a commitment to quality workmanship, and a focus on customer satisfaction.

The technician will perform routine maintenance, complex diagnostics, mechanical repairs, and warranty-related repairs in accordance with GM service procedures, manufacturer specifications, and dealership standards.

Key Responsibilities

• Perform vehicle inspections, maintenance, and repairs on GM vehicles.
• Diagnose mechanical, electrical, and electronic concerns using GM-approved diagnostic equipment and service information.
• Perform engine, transmission, brake, suspension, steering, HVAC, and electrical system repairs.
• Troubleshoot advanced vehicle systems, including computer modules, sensors, wiring, and communication networks.
• Complete manufacturer-recommended maintenance services, including oil changes, fluid services, tire rotations, and multipoint inspections.
• Utilize GM diagnostic tools, scan tools, and technical resources to identify and resolve vehicle concerns accurately.
• Perform warranty repairs and document all work according to GM and dealership requirements.
• Complete repair orders with accurate descriptions of findings, diagnostics, labor performed, and parts required.
• Communicate repair findings and additional service recommendations to the service advisor or shop foreman.
• Maintain a clean, organized, and safe work environment while following all safety procedures.
• Stay current with GM technical service bulletins, recalls, service campaigns, and new vehicle technologies.
• Participate in ongoing GM training and certification programs as required.
• Ensure all repairs meet manufacturer specifications and dealership quality standards.

Qualifications and Requirements

• Previous experience as an automotive service technician preferred.
• Experience working on GM vehicles is highly desirable.
• GM technician certifications or ASE certifications preferred.
• Knowledge of automotive mechanical, electrical, and electronic systems.
• Ability to use diagnostic scan tools, digital service information, and specialized repair equipment.
• Strong diagnostic, troubleshooting, and problem-solving skills.
• Ability to read and interpret technical manuals, wiring diagrams, and repair procedures.
• Valid driver's license with an acceptable driving record.
• Ability to work independently and as part of a team.
• Must provide personal tools appropriate for the position, if required by the employer.
• Ability to lift automotive components and safely perform the physical duties associated with the job.

Preferred Skills

• GM Global Diagnostic System (GDS2) and MDI diagnostic tool experience.
• Experience with GM warranty procedures and repair documentation.
• Knowledge of current GM vehicle technologies, including advanced driver assistance systems and hybrid or electric vehicles, where applicable.
• Strong time management, productivity, and organizational skills.
• Commitment to ongoing technical training and professional development.

Performance Expectations

• Deliver accurate, efficient, and high-quality repairs.
• Maintain strong productivity and efficiency while minimizing comebacks.
• Follow all GM repair procedures and dealership policies.
• Maintain accurate documentation and complete repair orders in a timely manner.
• Support a positive customer experience through dependable workmanship.
• Meet established service department standards for quality, safety, and productivity.

Compensation and Benefits

Compensation and benefits will be based on experience, certifications, and dealership policies. Potential offerings include:

• Competitive hourly or flat-rate compensation.
• Performance-based incentives.
• Paid training and GM certification opportunities.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Retirement savings benefits.
• Opportunities for advancement within the service department.

Equal Employment Opportunity

We are an equal opportunity employer and are committed to providing a professional, safe, and respectful workplace. Employment decisions are made in accordance with applicable federal, state, and local laws.