Helpdesk Specialist
$65k - $70kSocket.dev
Role Overview We are seeking a Helpdesk Specialist to provide advanced technical support and troubleshooting services to end users across a diverse IT environment. This role serves as a key escalation point from Tier 1 support, ensuring timely resolution of complex issues related to desktop systems, applications, and enterprise tools. What You Will Do Provide Tier 2 support for escalated incidents and service requests via phone, email, web portal, and in-person support. Troubleshoot and resolve issues related to desktop and laptop systems, enterprise applications, and email systems. Why It Might Be a Fit The ideal candidate will have hands-on experience supporting PC and Mac systems, strong customer service skills, and the ability to diagnose and resolve technical issues in a fast-paced environment. Requirements 5+ years of experience in Help Desk / Service Desk support (Tier 2 preferred) Experience supporting Windows and macOS environments Hands-on experience with Active Directory / Azure AD and Microsoft Office / Office 365 Experience with ticketing systems such as ServiceNow or Remedy Strong troubleshooting skills across hardware, software, and network issues Excellent communication and customer service skills Benefits Salary range: $65,000 - $70,000 #J-18808-Ljbffr Socket.dev
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Helpdesk Specialist in Washington DC vacancy
$19 - $21 per hour
...Help Desk Specialist Client is looking for an entry level Help Desk Specialist to install and configure hardware and software components of network systems. This role involves providing technical support to users, troubleshooting network issues, and perform diagnostic...SuggestedHourly payWork at officeAHU Technologies, Inc.
Washington DC4 days ago- ...Our local government client is hiring an on-site Helpdesk Specialist to support their team in Washington, DC!! Responsibilities: - Provide desktop support for technical issues in a Windows-based Call Center environment as well as off-site locations throughout...SuggestedLocal area
The Midtown Group
Washington DC1 day ago - ...Senior Help Desk & IT Support Specialist (Tier II / Tier III) Job Summary The Senior Help Desk & IT Support Specialist provides advanced Tier II and Tier III technical support for enterprise desktop, server, and messaging environments. This role serves as an...SuggestedRemote work
Business Management Associates
Bowie, MD3 days ago $80k - $128k
ResponsibilitiesPeraton is currently searching for a Junior Cyber Incident Analyst - Notification Specialist - for our Federal Strategic Cyber program. Location: On site in Arlington, VAIn this position, you will: Serve as the Notification Specialist monitoring and reviewing...SuggestedContract workShift work- ...Junior Helpdesk Specialist USmax Corporation is seeking a Junior Helpdesk Specialist to provide customer service support for customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA (Ft. Belvoir). The Junior Helpdesk...SuggestedWork at officeWork from homeHome officeShift work
USMax
Springfield, VA11 hours ago - ASRC Federal Technology Solutions is currently looking for a Project Manager to join our team. General DutiesThe contractor shall serve as a technical project manager reporting to the program manager. This will include organizing, directing, and managing multiple, complex...For contractors
- ...opportunities to develop and deploy transformative technologies that support national and global organizations. The Tier-2 Helpdesk Specialist candidate will provide operations center support to a number of security applications to include video management systems,...Full timeRemote workMonday to FridayFlexible hoursShift workNight shiftRotating shift
- ...Job Description Job Description Helpdesk Specialist Senior Vacancy: 1 Work Arrangement: Onsite Location: Washington, DC 20002 Employment Type: Contract Engagement Type: W2 or 1099 only; no C2C Final Interview: In person Dhaka Technologies...Contract workWork at officeLocal areaRemote work
- Helpdesk Specialist Journeyman Compensation & Benefits: Helpdesk Specialist Journeyman Responsibilities Include: Performs Tier I support services such as supporting user profile, password resets, company name and address changes, and general guidance of registering with...Full timeWork at officeDay shift
$23.76 per hour
...Program Associate- Fulbright Specialist Program Reports to : Program Officer, Fulbright Specialist Program Starting Salary: $23.76 (hourly) Term of Employment: Full-time, non-exempt Apply by: Applications will be reviewed on a rolling basis. Resume and...Hourly payFull timeTemporary workPart timeWork experience placementSummer workWork at officeShift work2 days per weekWorld Learning
Washington DC4 days ago- ...Wells Fargo is seeking an Associate Wealth Banking Specialist (SAFE) in Banking, Lending and Trust with Wealth and Investment Management. Learn more areas and lines of business at wellsfargojobs.com.In this role, you will:Manage and service a routine and low complexity...Work experience placementWork at officeImmediate start
Wells Fargo
Bethesda, MD23 hours ago - OutSystems Senior Developer Location – Washington DC Contract-6 Months A Certified OutSystems Developer with 8 years of experience in OutSystems development. Good hands-on experience in Reactive web development and mobile application development in OutSystems. Experience...Contract work
Yantran LLC
Washington DC3 days ago - ...Job Description Job Description Helpdesk Specialist Master Vacancy: 2 Work Arrangement: Onsite Location: Washington, DC 20024 Employment Type: Contract Engagement Type: W2 or 1099 only; no C2C Dhaka Technologies Limited is hiring for a...Contract workRemote work
- ...Job Description Job Description TITLE: Helpdesk Specialist Master LOCATION: Washington, DC/Onsite Employment type: Contract w2/1099/C2C MINIMUM EDUCATION: Bachelor’s degree in IT, related field, or equivalent experience. REQUIRED EXPERIENCE...Contract workRemote work
- ...Job Description Job Description Role: Helpdesk Specialist Master Client: DC Government (Onsite) Location : Washington, DC Job DEscription: Technical Support & Troubleshooting Provide Tier 1 and Tier 2 support for desktops, laptops, mobile devices, printers...Contract workRemote work
$122.53k
Overview Accepting applications Open & closing dates Opening and closing dates08/25/2021 to 08/27/2021 Service Competitive Pay scale & grade GS 14 Salary $122,530 to $122,530 per year Appointment type Term - 13 Months Work schedule Full-time...Permanent employmentFull timeContract workTemporary workWork at officeWorldwideOverseasFlexible hours$103.69k - $134.8k
...based on education, your transcripts will be required as part of your application.Basic requirement for an Instructional System Specialist:Degree: Bachelor's degree (or higher degree) that included or was supplemented by at least 24 semester hours appropriate to the work...Permanent employmentFull timeTemporary workWork at officeLocal areaOverseasRelocation package$143.91k
Agency: Employee Benefits Security AdministrationDepartment: Department of LaborSub agency: Office of EnforcementSalary: Starting at $143,913 Per year (GS 14)Dates: Open 08/04/2026 to 08/10/2026Schedule: Full-timeWork type: PermanentRelocation: FalsePosition ID: DH-26-CHI...Work at office- Celestar Corporation is seeking a Mid-level Intelligence Management Specialist to support DIA China Mission Group (CMG) task order. The primary place of performance will be in the National Capital Region (NCR). If interested and meet the qualifications, we encourage you...Local area
- ...value to customers. Visit or follow the company on Twitter at for more information.Job DescriptionProSidian Seeks a Hydrogeology Specialist (SCA Code: -) in CONUS - Mid Atlantic Washington Metropolitan Area (Northern Virginia | Washington DC | Maryland) to support an...Full timeTemporary workFor contractorsWork at officeFlexible hours
$85k - $141k
...CommunicationsTravel Required:NoneClearance Required:Ability to Obtain Public TrustWe are seeking a Scientific Outreach and Partnerships Specialist to support the NIH Office of the Director (OD). This role will lead stakeholder engagement, partnership development, outreach,...Full timeWork at officeRemote workFlexible hours$121.79k
Agency: Office of Justice ProgramsDepartment: Department of JusticeSub agency: Bureau of Justice AssistanceSalary: Starting at $121,785 Per year (GS 13)Dates: Open 07/24/2026 to 08/10/2026Schedule: Full-timeWork type: PermanentRelocation: FalsePosition ID: JP-26-009Document...Work at office- ...Nuclear and Environmental | Professional Services |, etc. Learn More About ProSidian Consulting at DescriptionProSidian Seeks a Excel Specialist | Excel Spreadsheet Modernization [USDA003008] - DPLH Est.: 2080 Hrs. ST | 0 Hrs. OT on a Exempt [1099] Technical Element Basis...Full timeContract workFor contractorsH1bWork at officeFlexible hours
$98k - $163k
...Effectiveness ConsultingTravel Required:Up to 10%Clearance Required:Active SecretWhat You Will Do:The Organizational Effectiveness Specialist will join Guidehouse to support a public diplomacy office at the Department of State. In the last year, the client implemented a...Full timeWork at officeOverseasFlexible hours- ...policies, and people delivering value. Learn More About ProSidian Consulting at DescriptionProSidian Seeks a Integrity Management Specialist | Oil and Gas Operations Monitoring & Lifecycle Performance Support [DOE0047047] for Program Support on a Exempt 1099 Contract:...Full timeContract workTemporary workFor contractorsWork at officeRemote workFlexible hours
- ...vanguard, ready to transform possibilities into impactful realities for a better tomorrow.Who YOU AreYou’re a dedicated Fire Safety Specialist with a strong commitment to ensuring the safety and reliability of fire protection systems. With your extensive knowledge of fire...Full timeContract workLocal areaShift workNight shift
$95.5k - $149.2k
ResponsibilitiesOverview We are seeking a highly qualified Human Factors Specialist to support research, analysis, and evaluation of human performance within the National Airspace System (NAS). This position focuses on advancing the safety, efficiency, and usability of...Permanent employmentFull timeContract workPart timeLocal areaRemote work- QUALIFICATIONSU.S. Bachelor’s degree or equivalent work experience required4+ years of consulting, law, risk, compliance, communications, or other relevant professional services experience Demonstrated intellectual curiosity and integrity, including affinity and abiding...For contractorsApprenticeshipWork experience placementFor subcontractor
$62k - $141k
...clients the right answers. To support the critical decisions made in the Department of War (DoW) every day, we need a HUMINT Targeting Specialist like you to do just that.At Booz Allen, you’ll use your personal experience, training, certifications, and good judgment to build...Full timeContract workPart timeWork at officeLocal areaRemote work$49.44k
Program Associate - Fulbright Specialist Program Reports to: Program Officer, Fulbright Specialist Program Starting Salary: $49,440 Term of Employment: Full-time, non-exempt Apply by: Applications will be reviewed on a rolling basis. Base of Designation: Washington...Full timeTemporary workPart timeWork experience placementWork at officeShift work2 days per week
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Helpdesk Specialist. Be the first to apply!
Related searches
- mental health specialist Washington DC
- instructional technology specialist Washington DC
- resolution specialist Washington DC
- independent living specialist Washington DC
- criminal justice specialist Washington DC
- delivery assurance specialist Washington DC
- interface specialist Washington DC
- returns specialist Washington DC
- entry level safety specialist Washington DC
- senior specialist Washington DC