Remote Operations Technician

Remote Operations Technician

Maas Energy Works (MEW) is seeking a new Remote Operations Technician to support and maintain the ongoing operations of projects throughout the western United States. These facilities are located on host dairy farms, where an anaerobic digester produces renewable biomethane gas which is processed on site and then either used to power lean burn piston electric power generators or is delivered into a private natural gas pipeline network operated by the company. Our operations team is split into office staff (this position) and field staff that work on the job sites.

Office staff's close coordination with company field staff ensures high quality outcomes for operations and good relationships with partners, and overall accountability. The role of the office staff is to remotely monitor and troubleshoot electrical generation equipment, biogas cleanup facilities, and biogas pipelines, including order parts and materials. A high degree of organization and systems awareness will be required for this position. Many skills can be learned on the job from existing experts, and the job has an opportunity for advancement.

Responsibilities

• Remotely monitor and troubleshoot issues at assigned digester facilities and cleanup plants
• Communicate regularly with Field Ops Manager and on-site operators to ensure proper operation and maintenance of equipment
• Travel to digester sites and cleanup facilities 2-3 times per month
• Be an avid learner, and support ROM in the monthly operations reports
• Requires extensive communication via email, text, phone

Qualifications & Skills

• Mechanical equipment knowledge
• General understanding of internal combustion engines is preferred but not required
• Strong written and verbal communication skills
• Able to learn customized applications such as MaintainX, TeamViewer, Microsoft Office programs (Outlook, Word, Excel, Teams), Intelimonitor, and various SCADA equipment.
• Self-motivated
• Able to quickly learn extensive industry specific skills and methods.
• Must be proficient in English
• Additional proficiency in Spanish is helpful but not required
• Must possess valid US driver's license

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Physical Demand Requirements

Work Environment – Office Staff This job mainly operates in a professional office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands – Office Staff This is largely a sedentary role with some travel required. This would require the ability to walk up and down stairs, and to enter, travel in, and exit vehicles and airplanes.