Health Technician (Telehealth Clinical)

Telehealth Services Position

This position performs a full range of duties and is responsible for day-to-day operation of telehealth services at the assigned location and between the assigned location and remote sites of care. Assignments associated with this position include, but are not limited to:

• Preparing the clinical environment, which may include preparing medical and telecommunications equipment to be used for clinical examination and treatment.
• Serving as a telepresenter within scope of practice during clinical video telehealth (CVT) and VA Video Connect (WC) encounters
• Monitoring and maintaining schedules of rooms, patients, technologies, clinical providers and presenters as needed to ensure efficient telehealth operations;
• Providing patient education.
• Providing technical and administrative support of telehealth operations.
• Scheduling simple and complex intra-facility and inter-facility telehealth appointments.
• Installing, configuring, maintaining, and troubleshooting technology.
• Performing a variety of program support duties as assigned.

Work Schedule: Intermittent

Recruitment/Relocation Incentives (Sign-on Bonus): Not Authorized

Permanent Change of Station (Relocation Assistance): Not Authorized

Pay: Competitive salary and regular salary increases When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).

Virtual: This is not a virtual position.

Functional Statement #: 000000

Permanent Change of Station (PCS): Not authorized