Administrative Professional 2

Organization Commerce Agency Contact View email address on click.appcast.io or View phone number on click.appcast.io Work Location Commerce Tussing Road 6606 Tussing Road Reynoldsburg 43068 Primary Location United States of America-OHIO-Franklin County-Reynoldsburg Compensation 23.65 Schedule Full-time, 8:00am – 5:00pm, Monday–Friday Union OCSEA Primary Job Skill Administrative Support/Services Technical Skills Basic Documentation, Customer Research, Clerical & Data Entry, Administrative support/services Professional Skills Attention to Detail; Collaboration; Listening; Verbal Communication; Written Communication; Proofreading Mission The Mission of the Ohio Department of Commerce is to promote prosperity by protecting what matters most. As the state’s chief regulator, the Department of Commerce impacts Ohioans every day through proactive outreach, education, and customer-focused service. Impact on the Customer Inclusive Motivated Proactive Accountable Customer-Focused Teamwork Benefits Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Responsibilities Provide phone, email, mail, and system-based routine and non-routine direct customer service related to regulatory, permitting, invoicing, inspection, certification, fiscal and technical issues for internal and external customers. Work with internal database system (AMANDA) and external submission system (IC Portal), process applications under review purview, and provide customer support ensuring compliance and accuracy. Collaborate in a cross‑functional team addressing needs of various programmatic areas to meet legal and administrative requirements and correct issues of varying complexity when necessary. Assist with special projects as directed. Perform other duties as assigned. Qualifications 18 months experience or training in secretarial/administrative professional field; or completion of associate core coursework in secretarial science or business office applications from an accredited career school or community college; or 6 months experience as Administrative Professional 1; or equivalent to minimum class qualifications for employment noted above. Job Skills: Administrative Support/Services Application Instructions Applicants must indicate how they meet the minimum qualification for the position and provide documents such as unofficial transcripts if educational requirements are met. The selected candidate will be required to undergo a criminal background check and other investigative reviews. EEO Statement Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. Drug‑Free Workplace The State of Ohio is a drug‑free workplace which prohibits the use of marijuana (recreational marijuana/non‑medical cannabis). This position may be subject to additional restrictions pursuant to the State of Ohio Drug‑Free Workplace Policy (HR‑39). #J-18808-Ljbffr