Back Waiter

Realm Cellars Back Waiter

The Back Waiter is the quiet engine of our tasting experience at Realm Houyi (map), our vineyard and winery on Pritchard Hill one of Napa Valley's most challenging and prestigious growing areas. Working alongside Realm Ambassadors and the Realm X team, you keep every tasting seamless anticipating needs before they're spoken and holding the details to the last 1%. This role is ideal for someone with fine-dining service instincts who wants to build a career in wine and luxury hospitality.

The schedule for this role is 10:00am - 5:00pm Friday, Saturday and Sunday with the occasional need for extended hours during peak seasons.

Responsibilities

• Execute daily mise en place: tasting room setup, table settings, stemware polishing, and service stations prepared to spec
• Support Ambassadors during tastings pouring water, clearing and resetting glassware, running wine and food courses
• Maintain immaculate service areas throughout the day, including discreet resets between guest parties
• Assist with food service for enhanced tastings and estate events, coordinating with culinary partners
• Manage stemware and service inventory: washing, polishing, tracking, and flagging breakage or shortages
• Support event setup and breakdown for member milestones, releases, and private experiences
• Uphold Realm's standards of discretion, warmth, and precision in every guest interaction

Qualifications

• 1+ years of service experience in fine dining, a luxury hotel, or a premium tasting room
• Genuine curiosity about wine WSET or CMS coursework a plus, not a requirement
• Composed under pressure, with the anticipation and polish of a strong front-of-house operator
• Detail-obsessed: you notice the water glass at half, the smudged stem, the chair out of line
• A team-first mindset together we are resilient
• Able to work weekends (Friday, Saturday and Sunday) and some holidays
• 21+ with the ability to work legally in the U.S.; CA food handler card (or willingness to obtain)

Physical Requirements

• Full-body mobility: The ability to stand, walk, sit, reach, raise hands above the head, climb stairs, kneel, crouch, talk, hear, and accurately taste and smell.
• Must be able to lift 50 lbs. safely.
• Hearing ability adequate to effectively communicate with co-workers and customers.
• Able to work indoors and outdoors.
• Can sustain extended periods of standing or walking on concrete floors.

Work Environment

This job primarily operates in a professional office environment and may make occasional visits to a production facility with exposure to dust, gas, and/or fumes, hazardous materials, and high noise levels. The employee must be able to work at various temperatures and humidity levels. Responsible for maintaining a safe, friendly, positive, and conscientious work environment.

If this role aligns with what you are looking for and you meet the position requirements, we'd like to hear from you. Please include your current resume and a cover letter.