Global IT Leader: AI-Driven Service Desk Transformation
Appian Corporation
Appian is seeking a Senior IT Manager, Global Service Desk & AI Transformation, to lead a scalable, globally distributed support organization from our McLean, VA headquarters. You will modernize processes, establish a center of excellence for AI tools, drive enterprise‑wide AI adoption, and champion customer service excellence across international offices. The role blends strategic leadership with hands‑on program design. #J-18808-Ljbffr Appian Corporation
- Appian is seeking a Senior IT Manager, Global Service Desk & AI Transformation, to lead and modernize our global support landscape from its HQ in McLean. The role focuses on scalable processes, AI enablement, and exceptional customer service, guiding a geographically dispersed...Transformation
$125k - $250k
...hard things, together.Senior IT Manager Here at Appian, our... ...foundation that fuels our global growth. We partner closely... ...continuous improvement, and data-driven automation to empower our... ...Senior IT Manager, Global Service Desk & AI Transformation, you will step into a high-...TransformationWork experience placementWork at officeLocal areaFlexible hours$103.9k - $148.4k
Amazon's Global Procurement Organization (GPO) sources products and services, empowering Amazon worldwide operations to fulfill their... ...cost innovation and digital transformation.We are seeking a strategic, hands-on leader to own GPO's AI-powered Market Intelligence, Digital...TransformationWorldwideFlexible hours$85k - $96k
...seeking a full-time IT Support Analyst to... ...part of a broader transformation aimed at enhancing... ..., and embedding AI-driven efficiencies. The... ...delivering exceptional service in a dynamic,... ...in weekly service desk meetings and provide... ...the firm's global standards with in-...TransformationFull timeWork at officeLocal areaRemote work- ...divisions. Reporting to the President/CEO, the CLO will oversee the full lending lifecycle, driving portfolio growth, digital transformation, and data-driven decision-making while ensuring strong credit quality, regulatory compliance, and an exceptional member experience. #J-...Transformation
$125k - $250k
...hard things, together. Senior IT Manager Here at Appian, our... ...foundation that fuels our global growth. We partner closely... ...improvement, and data‑driven automation to empower our business... ...Senior IT Manager, Global Service Desk & AI Transformation, you will step into a high‑...TransformationContract workFor contractorsWork experience placementFor subcontractorWork at officeLocal areaFlexible hours- Accenture is seeking an Industrials Strategy Manager to drive business strategy and transformation for industrial clients. You will work at the intersection of business and technology, shaping engagements and leading multi-disciplinary teams. Ideal candidates have deep...Transformation
$131.3k - $177.6k
...about helping mission-driven organizations... ...cloud technology and AI to amplify their impact? Amazon Web Services (AWS) is seeking a... ...cloud adoption and AI transformation journey — helping... ...successful startups to Global 500 companies trust... ...work in enterprise IT, either as a vendor...TransformationWorldwideFlexible hours- ...CVP is seeking an experienced IT Operations & Maintenance Lead... ...remote troubleshooting, and service desk management for the DHS. This... ...experience. Experience with AI-enhanced service desk tools... ...organizations achieve lasting transformation. CVP is an Equal Opportunity...TransformationRemote work
$73k - $81.58k
...STL IT Service Specialist - Seattle, United States... ...partners with leaders in business and society... ...with total transformation-inspiring complex... ...capabilities. Our diverse, global teams bring deep... ..., standing desks, and office infrastructure... ...(including AI-enabled tools) ~...TransformationFull timeWork at officeLocal area- ...Overview Empower AI is AI for government... ...gives federal agency leaders the tools to... ...path for meaningful transformation. Headquartered in Reston... ...model of customer service excellence to all organizational... ...the OMC MCDO IT Support Team at CG1... ...using the service desk platform; provide...TransformationContract workFor contractorsWork at office
$113k - $133k
...core delivery leader on high-impact... ...and deploying AI solutions in a... ...requirements, IT implications, governance... ...or enterprise transformation, with... ...industries (financial services, high-tech, professional... ...000 associates globally who support... ...far you go is driven by your passion...TransformationWorldwide$112.8k - $257k
...strategic or tactical transformations through informed decision... ...enterprise DevSecOps, AI, and ML. Apply leading-... ...Knowledge of enterprise IT operations across cloud... ..., layered, event-driven, or serverless* Knowledge... ...contact the Booz Allen Help Desk by calling 1-877-927-82...TransformationFull timeContract workPart timeWork at officeLocal areaRemote work$168k - $199k
...technology, and enterprise transformation. This is a client-... ...for shaping AI strategy, guiding... ..., financial services, healthcare, high-... ...engage credibly with IT leaders and engineers while... ...20,000 associates globally who support over 1... ...How far you go is driven by your passion and...TransformationWorldwide$243.59k - $365.38k
Role Summary:Reporting to the Global Medical Head of CardioRenal,... ...experienced Medical Affairs leader with proven vision and impact... ...The Senior GMAL navigates and transforms health systems, leverages digital... ...proficiency to identify data-driven opportunities, preparing for...TransformationFull timeTemporary workWorldwide- RPMGlobal, based in Arlington, VA, seeks a VP, IT Business Solutions to enhance technology strategy and innovation... ...leadership in implementing IT solutions, overseeing AI initiatives, and driving digital transformation. The ideal candidate possesses over 15 years in IT...TransformationWork at officeRemote work
- ...eliminate inefficiency and power transformation for federal agencies requiring... ...serves as the senior on-site leader and primary point of... ...‑matter expert for enterprise IT governance and strategic planning... ...ISO 56002). Familiarity with AI productivity tools (e.g., Microsoft...TransformationContract workTemporary workWork at officeLocal area
- AWS Executive Briefing Centers (EBCs) seek a Senior Program Manager to own the end-to-end content and speaker ecosystem globally. You will define strategy, build an operating model, and drive execution across Seattle, New York, London, Singapore, and Tokyo, coordinating...
$128k - $252.5k
...critical moments and transformational initiatives.... ...and advisory services covering... ...continuous digital and AI transformation.... ...clear, data-driven choices about where... ...strategies, IT and AI roadmaps... ...inquiries to the Global Call Center (... ...employees to senior leaders, we believe...TransformationContract workLocal areaVisa sponsorship$188k - $248k
..., we guide the leaders who shape the world... ..., and transformation.You will own and... ...benchmarking, and global expertise to their... ...data, AI, and cloud investments... ...OptimizationBenchmark‑driven decision... ...Estate and Military Services, you will help... ...multiple IT domains—not just...TransformationFull timeLocal areaWorldwide$190k
...Platinion | Lead AI Tech Architect - Washington... ...partners with leaders in business and... ...with total transformation-inspiring complex... ...capabilities. Our diverse, global teams bring deep... ...and have extensive IT expertise that... ...build hypothesis-driven solutions at the intersection...TransformationWork at officeLocal area$131.3k - $177.6k
AWS Global Sales drives adoption of the... ...their digital transformation journey. The... ...are a thought leader with a strategic... ...opportunities, uncover AI use cases,... ...) that span IT teams, executives... ...background, and a driven problem-solver.... ...AWS?Amazon Web Services (AWS) is the...TransformationWorldwideFlexible hours$112.8k - $257k
...enable strategic or tactical transformations through informed decision-making... ..., enterprise DevSecOps, AI, and ML. Apply leading-edge principles... ...of enterprise IT operations across cloud, on-premises... ...microservices, layered, event-driven, or serverlessKnowledge of DoDAF...TransformationFull timeContract workPart timeWork at officeLocal areaRemote work- ...Change Restoration Services Finance... ...water security global climate change... ...for ensuring that AI, digital innovation... ...data systems, and IT infrastructure are... ...large-scale digital transformation initiatives. Applicants... ...Experience in mission-driven or global...TransformationWorldwide
- Booz Allen Hamilton in the United States is seeking an AI Organizational Transformation and Change Specialist to help government customers improve... ...them. Join Booz Allen Hamilton and contribute to a mission-driven team that values learning, collaboration, and delivering...Transformation
$31 - $33 per hour
...Contributes to process/service improvement ideas... ..., Service desk, Office 365, Hardware... ...TEKsystemsWe're partners in transformation. We help clients... .... As an industry leader in Full-Stack... ...and TEKsystems Global Services We’re a leading... ...Intelligence (AI): We may use Artificial...TransformationContract workTemporary workWork at officeLocal area$142.8k - $147.9k
...next-generation, global management... ...creativity and driven by responsibility... ...and benefit from transformation. We believe... ...of sectors and services, our 3,000 consultants... ..., IT & digital strategy... ...manufacturing leaders through growth... ...application of AI technologies, and...TransformationFull timeWork at officeImmediate startWorldwide3 days per week- ...Business Process, IT Effectiveness, and... ...ProSidian assists client leaders in maximizing... ...(QA) consulting services supporting a full... ...-agency “business transformation” initiatives intended... ...tasks;Self-Driven - actively looks for... ...firms Eight Prosidian Global Competencies [1 -...TransformationFull timeTemporary workFor contractorsWork at officeFlexible hours
$195.42k - $370.53k
...the forefront of transformation, offering excellent... ...collaborative, team-driven culture. At KPMG,... ..., Private Equity IT M&A -Due Diligence... ...onacquisitions; utilize AI-powered tools to... ...as a keythought leader on how to leverage... ..., and years of service, KPMG provides Personal...TransformationH1bLocal area- ...coordination, and admission to a dynamic federal program environment. The ideal candidate will possess DOJ-facing experience, enterprise IT modernization know‑how, cloud/hybrid IT familiarity, and strong Agile/ITIL background, with a US citizenship and the ability to...TransformationContract work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Global IT Leader: AI-Driven Service Desk Transformation. Be the first to apply!
- team lead data science Mc Lean, VA
- team leader mental health Mc Lean, VA
- disability team leader Mc Lean, VA
- quality control team lead Mc Lean, VA
- group project manager Mc Lean, VA
- talent management leader Mc Lean, VA
- site leader Mc Lean, VA
- merchandise team leader Mc Lean, VA
- team leader full time Mc Lean, VA
- quality assurance team leader Mc Lean, VA


