Access Supervisor, Patient Access Organization
$73k - $149.6kUCLA Health Careers
Job Title
Work Location: Los Angeles, CA, USA
Work Schedule variable shifts, Monday- Friday 7am-7pm
Salary Range: $73000.00 - 149600.00 Annually
Employment Type 2 - Staff: Career Duration Indefinite
Job Qualifications
Bachelor's degree in Healthcare Administration, Business Administration, Public Health, or a related field, or relevant progressive leadership experience in a patient access organization.
Five (5) years of progressively responsible healthcare operations, patient access, ambulatory operations, contact center, or related healthcare leadership experience. Proven ability to develop high-performing teams through accountability, coaching, engagement, and professional development.
Three (3) years of direct supervisory experience leading frontline staff, with demonstrated professionalism, integrity, confidentiality, and emotional intelligence.
Two (2) years of strong critical thinking and sound decision-making skills. Experience utilizing operational metrics and performance data to improve operational outcomes.
Two (2) years of experience implementing operational or process improvement initiatives (via Lean, Six Sigma, or formal process improvement methodology), with project or change management experience.
Two (2) years of ability and experience leading in a fast-paced, highly matrixed academic medical center or integrated health system, partnering with physicians, clinic leadership, and multidisciplinary teams.
Two (2) years of experience supervising represented (unionized) employees.
Lean certification (preferred)
UCLA Health CareersVacancy posted 2 days ago
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